Emails from Meetup.com blocked
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Emails from Meetup.com blocked
Emails from Meetup.com blocked
13-08-2021 8:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Emails from Meetup.com have never been received by my email account. Please investigate why they are being blocked - and unblock them
Re: Emails from Meetup.com blocked
13-08-2021 3:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for reaching out, not sure why we'd be blocking emails from meetup.com.
Have you checked all of your spam inboxes?
Re: Emails from Meetup.com blocked
16-08-2021 9:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Any advance on why emails from Meetup are not reaching me ?
Meetup say they found that they are being blocked by Plusnet.
(No, they are not and have never been , in my spam folder)
Re: Emails from Meetup.com blocked
17-08-2021 9:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @irritablegit,
I'm sorry to hear about this. Are you having any similar issues with emails from other companies? Have Meetup attempted to send you any test emails to see if these come through?
Re: Emails from Meetup.com blocked
17-08-2021 9:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
a) I have absolutely no issues with any other emails
b) When I changed my email on Meetup to gmail, emails arrived in gmail (I don't want to use gmail)
c) When Meetup emailed me separately to confirm I had raised a ticket ... it came through to Plusnet just fine
d) The regular Meetup emails never arrive as mentioned above. And as mentioned above, Meetup said they are being blocked by Plusnet
Re: Emails from Meetup.com blocked
17-08-2021 9:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
c) When Meetup emailed me separately to confirm I had raised a ticket ... it came through to Plusnet just fine
d) The regular Meetup emails never arrive as mentioned above. And as mentioned above, Meetup said they are being blocked by Plusnet
c) indicates that Plsunet are not blocking emails from Meetup.
d) That tends to indicate that the regular emails are being marked as spam.
Do you have 'discard obvious spam' set on your PlusNet email settings ? if so , then try unsetting it and see if the emails arrive
https://www.plus.net/help/email-guides/spam-protection-guide/
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Emails from Meetup.com blocked
17-08-2021 12:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @irritablegit,
Please could you give @MisterW's suggestion a go and let us know the results?
Re: Emails from Meetup.com blocked
17-08-2021 1:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am giving it a go ... but as far as I know there haven't been any emails heading in my direction since then.
Maybe this evening there will be something ... I'll let you know
Re: Emails from Meetup.com blocked
17-08-2021 4:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Emails from Meetup.com blocked
18-08-2021 7:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well "discard obvious spam" is off AND I had added Meetup to the whitelist ...
and still no emails received
I should mention that quite a few people apparently have trouble receiving Meetup emails. Whilst that could be a problem at Meetup's end, emails worked fine for me when I switched to a gmail address. I've no idea what other do for an email client - I didn't ask, as I assumed the problem was at Meetup - but Meetup say not.
If anyone has any further ideas before I go back to Meetup, I'd be happy to hear from you
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Emails from Meetup.com blocked