Emails being blocked despite white list
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Emails being blocked despite white list
27-02-2020 9:36 AM
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My emails from admin@slotracer.online are being blocked despite being included on my white list. Also, if I include a link to that site in an outgoing email it gets rejected as spam and not sent.
I have had the same problem with other perfectly safe sites in the past, are Plusnet's filters out of control?
Re: Emails being blocked despite white list
02-03-2020 5:55 PM
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Hello @CMOTD,
Thanks for reaching out to us here and apologies for the delayed response.
I'm sorry you are having trouble with sending & receiving emails, are you utilising a client application or webmail when you are trying to send or receive these emails?
Thanks.
Re: Emails being blocked despite white list
03-03-2020 8:00 AM
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+1 For the Username @CMOTD
Re: Emails being blocked despite white list
06-03-2020 8:42 PM
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Hi @CMOTD, just to follow up on this can you send me over a PM with the email headers and bounce back rejection and I'll get this passed to the relevant team to look at for you.
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