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Emails Missing

bandito
Newbie
Posts: 1
Registered: ‎07-05-2022

Emails Missing

No Emails have appeared from 20th April. only today can i see new emails. I have important car docs. can I get these back?

1 REPLY 1
Townman
Superuser
Superuser
Posts: 21,791
Thanks: 8,875
Fixes: 132
Registered: ‎22-08-2007

Re: Emails Missing

That depends on why they are "missing".

Which brand of email are you using?

Can you see any emails from before 20th April?

If you are using one of the legacy brands, was your mailbox full?  If yes, then your email senders should have received non-delivery notifications - and should have tried to resend.  However such recovery processes tend to expire after 5 days.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.