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Email white-listing ?

FIXED
SirLurkalot
Dabbler
Posts: 15
Thanks: 4
Fixes: 1
Registered: ‎21-07-2016

Email white-listing ?

Whilst SPAM marking has reduced a bit since I've been using Webmail to identify non-spam, what's the point of White-listing on https://www.plus.net/    if some of those sites emails still get tagged as SPAM  i.e. curvissa.co.uk ?

4 REPLIES
Superuser
Superuser
Posts: 9,805
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Registered: ‎06-04-2007

Re: Email white-listing ?

Do the emails actually get sent from the email address you white-listed? The address or domain that has to be entered in the white-list is the Envelope from address which is shown as "Return path" in the email headers

The "From" address that email readers display, and which you reply to, can be completely different from "Return path".

David
SirLurkalot
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Posts: 15
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Registered: ‎21-07-2016

Re: Email white-listing ?

Thanks for the reply.

 

You're right, that the Return address is completely different and has no obvious connection to curvissa.co.uk.

i.e. ****@bounce.fgh-uk.com

Will this return domain be exclusive to curvissa ?

 

Superuser
Superuser
Posts: 9,805
Thanks: 1,176
Fixes: 67
Registered: ‎06-04-2007

Re: Email white-listing ?

It looks like Curvissa is one of FGH-UK group's brand names. Since the Return path address is where the email would be returned to if the email system was unable to deliver it, it looks like they have a central team to handle these messages.

I think it would be fairly safe (in a spam avoidance sense) if you enter just bounce.fgh-uk.com into your white-list.

David
SirLurkalot
Dabbler
Posts: 15
Thanks: 4
Fixes: 1
Registered: ‎21-07-2016

Re: Email white-listing ?

Fix

Many thanks fro looking at this. Very helpful.   :-)