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Email to plusnet mailbox rejected - poss before whitelist checks

cjags
Rising Star
Posts: 449
Thanks: 14
Fixes: 1
Registered: ‎31-08-2007

Email to plusnet mailbox rejected - poss before whitelist checks

I got an email rejection when sending to my plusnet mailbox but ti should have been whitelisted.
Did this get as far as the whitelist checker?
==========
Delivery has failed to these recipients or groups:
'zzz (xxx@yyy.plus.com)'
A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.

The following organization rejected your message: avasin19.plus.net.

Diagnostic information for administrators:
Generating server: AM1FFO11HUB075.mail.protection.outlook.com
yyy@xxx.plus.com
avasin19.plus.net #<avasin19.plus.net #5.0.0 smtp;552 Spam Message Rejected > #SMTP#
Original message headers:
Received: from AM1FFO11FD017.protection.gbl (10.174.64.34) by
AM1FFO11HUB075.protection.gbl (10.174.65.234) with Microsoft SMTP Server
(TLS) id 15.0.949.9; Fri, 30 May 2014 12:57:08 +0000
Received: from XCH002-21IT.prysmian.gph.local (185.31.56.80) by
AM1FFO11FD017.mail.protection.outlook.com (10.174.64.206) with Microsoft SMTP
Server (TLS) id 15.0.949.9 via Frontend Transport; Fri, 30 May 2014 12:57:07
+0000
Received: from XCH002-29IT.prysmian.gph.local ([169.254.4.252]) by
XCH002-21IT.prysmian.gph.local ([10.123.10.141]) with mapi id 14.03.0174.001;
Fri, 30 May 2014 14:57:05 +0200
From: "aaa" <aaa@bbb.com>
To: "'zzz (yyyl@xxx.plus.com)'" <yyyl@xxx.plus.com>
Subject: Its those Gtech vacuum cleaners in the news
Thread-Topic: Its those Gtech vacuum cleaners in the news
Thread-Index: Ac98BqWjBck2uQ+1SxyMqC52MWGx3g==
Disposition-Notification-To: "aaa"
<aaa@bbb..com>
Date: Fri, 30 May 2014 12:57:04 +0000
Message-ID: <59316B2CB1C717469EB103A2303BE45E0C0EA588@XCH002-29IT.prysmian.gph.local>
Accept-Language: en-US, it-IT
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-originating-ip: [10.123.10.139]
x-exclaimer-md-config: 222baeec-eea7-4614-b050-cdd6141507b8
Content-Type: text/plain
MIME-Version: 1.0
Return-Path: aaa@bbb..com
X-EOPAttributedMessage: 0
X-Forefront-Antispam-Report: CIP:185.31.56.80;CTRY:EU;IPV:NLI;EFV:NLI;SFV:NSPM;SFSSad428001)(199002)(189002)(54356999)(16236675002)(74662001)(81542001)(3196600Cool(50986999)(81342001)(86362001)(101416001)(99396002)(74502001)(85852003)(20776003)(21056001)(4396001)(77982001)(76482001)(104016001)(98436002)(64706001)(97736001)(92566001)(79102001)(19625215002)(92726001)(55846006)(15974865002)(83072002)(33656002)(71186001)(512874002)(19580395003)(84676001)(44976005)(83322001)(2656002)(6806004)(80022001)(87936001)(84326002)(68736004)(19300405004)(46102001)(15975445006)(15202345003)(101616002)GrinIR:OUT;SFP:;SCL:1;SRVR:AM1FFO11HUB075;H:XCH002-21IT.prysmian.gph.local;FPR:;MLV:sfv;PTR:InfoDomainNonexistent;A:1;MX:1;LANG:en;
X-OriginatorOrg: prysmian4.onmicrosoft.com
X-Microsoft-Antispam: BL:0;ACTIONCheesyefault;RISK:Low;SCL:0;SPMLVL:NotSpam;PCL:0;RULEID:
X-Forefront-PRVS: 02272225C5
Received-SPF: None (: prysmiangroup.com does not designate permitted sender
hosts)
Authentication-Results: spf=none (sender IP is 185.31.56.80)
smtp.mailfrom=aaa@bbb..com;

1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Email to plusnet mailbox rejected - poss before whitelist checks

Can you try again and see if you have the same issue please?
Chris Pettitt
Cloud Environments Engineer