Email system come to a halt again?
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- Email system come to a halt again?
Email system come to a halt again?
3 weeks ago - last edited 3 weeks ago
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I’m unable to load emails today, any mail client just hangs trying to refresh. Also Webmail is slow - I can login promptly and it tells me I’ve got several new emails but then takes forever to load the inbox.. Anyone else having the ever-recurrent PlusNet mail problem?
<edit - webmail seems to have picked up a bit now but none of my email clients are able to complete loading my inbox (I’m using imap)>
Re: Email system come to a halt again?
3 weeks ago
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No problem here with Plusnet.
Which email brand are you using?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Email system come to a halt again?
3 weeks ago - last edited 3 weeks ago
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I am on Force9.
Tried Outlook, the Bat and my iPad. Things have improved since this morning and my emails are arriving OK but ‘receiving’ is still not completing properly for tens of minutes after the last email arrives so whatever handshake is used to let the client know that it’s got everything seems to be delayed somewhy.
<edit - whatever it was has sorted itself now. The email clients are completing as normal shortly after receiving the most recent email. >
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