cancel
Showing results for 
Search instead for 
Did you mean: 

Email server problem?

Peter_Vaughan
Grafter
Posts: 14,469
Registered: ‎30-07-2007

Re: Email server problem?

Can't login again!
.... and the CAPTCHA is back.
kdoug007
Grafter
Posts: 510
Registered: ‎17-05-2012

Re: Email server problem?

yes mine  says IMAP  problem also...
  fingers  x  it  will be  sorted  soon
PhyllisTyne
Aspiring Pro
Posts: 719
Thanks: 49
Fixes: 3
Registered: ‎30-08-2007

Re: Email server problem?

still getting intermittently yesterday and today. obviously not properly fixed
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Email server problem?

We're on it. Service Status on its way ...

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Re: Email server problem?

I'm having problems too.  Just read the Service Status, thanks Bob.
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Email server problem?

My phone's picking up mail ok Angry but not my PC Smiley
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
geoffg1
Grafter
Posts: 26
Registered: ‎25-09-2009

Re: Email server problem?

Just bought tyres on line. Awaiting email to confirm fitting date/time.
All I get is, "ERROR: Connection dropped by IMAP server."
When can we expect normal service?Huh
Geoff
Mav
Moderator
Moderator
Posts: 22,392
Thanks: 4,736
Fixes: 515
Registered: ‎06-04-2007

Re: Email server problem?

Yesterday I had the odd 1 or 2 password requests in Outlook but today (around 5 minutes ago) every mail box requested password authorisation.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Dancer2
Dabbler
Posts: 22
Thanks: 2
Registered: ‎26-11-2009

Re: Email server problem?

Sad ERROR: Connection Dropped by IMAP service...Had this problem since yesterday..
Hope it is sorted very soon.
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Email server problem?

Oh here's a new one, tried to login "Loading........." ......... ....... and on etc. Stopped the page, refreshed. Tried login again, got a brief glimpse of the Inbox and then message "Your session is invalid or has expired" and back to login page with message still showing. Closed tab, open new tab, message still there. Had to clear cache to get rid of it.
New tab again tried again, just continued Loading....... Closed tab. New tab "Your session is invalid or has expired" appeared before I did anything and the disappeared again. Closed tab.
New tab again, this time I think it said "Couldn't connect to IMAP sever" before it disappeared almost as quickly.
I've left it for 5 minutes and have just logged in successfully, and logged out again.
(I don't know if that sequence of events is of any help or just what was to be expected).
geoffg1
Grafter
Posts: 26
Registered: ‎25-09-2009

Re: Email server problem?

I've just been able to log in to my email. Is this going to be an on-going intermittent fault?
Geoff
w23
Pro
Posts: 6,347
Thanks: 96
Fixes: 4
Registered: ‎08-01-2008

Re: Email server problem?

While this is happening I have been getting a few delivery failure notifications for emails forwarded from my work email to my plusnet email with the following notification:
  me@username.plus.com
  #< #5.0.0 SMTP; 550 #5.1.8 Domain of sender address <me@work.com> does not exist> #SMTP#
Could this be related or is it just a coincidence (it normally recognises the senfding domain as valid).
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Lynda
Grafter
Posts: 74
Registered: ‎03-10-2010

Re: Email server problem?

Me too-it's getting out for me:
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Re: You'll Like These Two !!!', Account: 'Lynda', Server: 'relay.plus.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F
Checked service status and there's no mention of this particular fault. Any updates, please ?
Ta, Lynda~ Sad
RobDickson
Grafter
Posts: 653
Thanks: 3
Registered: ‎06-08-2007

Re: Email server problem?

No problems at the moment with incoming email, but I'm also unable to send using relay.plus.net. It's refusing my connection immediately. I'm connected using PlusNet xDSL.
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Email server problem?

Lynda - true, the status doesn't specifically mention the outgoing servers, but as it often is the case, when various servers are being rebooted etc. all sorts of things can happen.