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Email server misbehaving again?

Community Veteran
Posts: 2,437
Thanks: 272
Fixes: 2
Registered: ‎04-08-2009

Email server misbehaving again?

Suddenly throwing up error message...  
Socket Error: 10060, Port: 110, Protocol: POP.A connection attempt failed because the connected party did not properly respond after a period of time
11 REPLIES
Community Veteran
Posts: 2,437
Thanks: 272
Fixes: 2
Registered: ‎04-08-2009

Re: Email server misbehaving again?

Probably this..
08/01/2013 @ 14:21
We're currently experiencing routing problems across our network which is causing issues for a large number of our customers at the moment.
These issues may result in problems when browsing to websites or accessing other Internet related services.
Due to this we've taken the decision to put holding pages in place instead of our website.
Our engineers are looking into this as a matter of priority and further updates will be posted when available.

Been very "lumpy" most of the afternoon.
Gel
Seasoned Pro
Posts: 1,625
Thanks: 165
Fixes: 14
Registered: ‎02-08-2007

Re: Email server misbehaving again?

Yes although receiving POP3 e mails, can't send; getting_
The connection to the server has failed. Account: '1 Tel', Server: 'relay.plus.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
Service Status page showing no problems with e mail service; there is with sending for some of us using SMTPSad
http://www.plus.net/supportpages.html?a=2&?helpheader=servicestatus
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Email server misbehaving again?

It may cause you some disruption, if you can then I'd suggest trying http://webmail.plus.net
We'll keep updating the service status with further information when we have it.
Gel
Seasoned Pro
Posts: 1,625
Thanks: 165
Fixes: 14
Registered: ‎02-08-2007

Re: Email server misbehaving again?

9designs
Newbie
Posts: 2
Registered: ‎09-01-2013

Re: Email server misbehaving again?

I've been have heck and all troubles today not being able to send from an iPhone 3G or iPad Wi-Fi....  collecting ok. 
Thought I had settings wrong so been through all the set-ups. SMTP setting for when not connected to plusNet, using port 587 etc. SSL  OFF....    So looked here for known problems....
Getting username or password incorrect error.   
It's ok on home WiFi .....
Ran out of things to try......  deleted and recreated accounts.... powered off and on.....    Anything else I can try ?
Thanks
Superuser
Superuser
Posts: 9,815
Thanks: 1,189
Fixes: 68
Registered: ‎06-04-2007

Re: Email server misbehaving again?

I suggest checking that authentication works on your account by using telnet from a command prompt. The procedure to do this is described in Community Support Library article Testing SMTP Authentication using Telnet.
David
9designs
Newbie
Posts: 2
Registered: ‎09-01-2013

Re: Email server misbehaving again?

Seems to work,.. got the "235 ..... authentication succeeded"  response at the end of the process .........  still can send email by 3G though it worked over New year when I was out of the country in Slovakia !!

UPDATE
It just started working, didn't change anything......  did power down phone (i 4s) for 10 mins...... ..  hopefully it will last ! 
Superuser
Superuser
Posts: 9,815
Thanks: 1,189
Fixes: 68
Registered: ‎06-04-2007

Re: Email server misbehaving again?

Fingers crossed  Roll eyes
David
drj
Aspiring Pro
Posts: 1,104
Thanks: 43
Fixes: 1
Registered: ‎30-03-2011

Re: Email server misbehaving again?

I can't even log into webmail this morning. https://webmail.plus.net/ just hangs on the "Loading..." message follwing having been logged out automatically overnight - "Waiting for webmail.plus.net". All other websites appear to be working normally suggesting it's not my connection.
EDIT - nothing showing at http://www.plus.net/supportpages.html?a=2&?helpheader=servicestatus suggesting there's a problem. Can't get "Basic Webmail" to work either.
FURTHER EDIT = Outlook Express won't download either
The connection to the server has failed. Account: 'drj Plusnet', Server: 'mail.plus.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E
davidj66
Rising Star
Posts: 626
Thanks: 36
Fixes: 1
Registered: ‎04-09-2008

Re: Email server misbehaving again?

Thought I was going mad -glad someone else has got an issue this morning Grin
drj
Aspiring Pro
Posts: 1,104
Thanks: 43
Fixes: 1
Registered: ‎30-03-2011

Re: Email server misbehaving again?

Working again at 11.37