cancel
Showing results for 
Search instead for 
Did you mean: 

Email server error.

widgetwilk39
Dabbler
Posts: 21
Thanks: 5
Registered: ‎08-03-2017

Email server error.

Why am I getting this and can't send or receive emails???

 

An unknown error has occurred.

Server: 'relay.plus.net'
Windows Live Mail Error ID: 0x80070057
Protocol: SMTP
Port: 25
Secure(SSL): No

Moderator's note by Mike (Mav): Thread title edited to reflect issue after split to new thread.
4 REPLIES 4
Mav
Moderator
Moderator
Posts: 21,652
Thanks: 4,452
Fixes: 504
Registered: ‎06-04-2007

Re: Email server error.

Moderator's note(s):

Post moved to it's own thread for better visibility.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

widgetwilk39
Dabbler
Posts: 21
Thanks: 5
Registered: ‎08-03-2017

Re: Email server error.

What have I done wrong now, only want an answer to my problem,

whats all this moderators note????

Gandalf
Community Gaffer
Community Gaffer
Posts: 25,909
Thanks: 9,531
Fixes: 1,512
Registered: ‎21-04-2017

Re: Email server error.

Hi there.

Sorry for the delayed response. Following your post from being split from another user's topic as it wasn't relevant to what was being discussed there, it doesn't look like it came through to the internal system we use when responding.

Are you able to send mail through webmail at http://webmail.plus.net? This will narrow down where the issue may lie. Let us know how it goes and once you respond again your post should come through correctly this time for us to review.

If this post resolved your issue please click the 'This fixed my problem' button.
From 31st October 2022, I no longer have a regular presence here as I've moved on to a new role within Plusnet.

 Anoush Mortazavi
 Plusnet
Townman
Superuser
Superuser
Posts: 20,133
Thanks: 8,212
Fixes: 104
Registered: ‎22-08-2007

Re: Email server error.

EXACTLY what are you doing which leads to this error?

A quick Google search (0x80070057 windows live mail) found this - https://answers.microsoft.com/en-us/windowslive/forum/all/windows-live-mail-error-id-0x80070057/a063... - which might help if this issue arises from attempting to send an object from the context of the object (send as an email attachment).

There are a lot of other examples referring to sending emails with attachments using WLM.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.