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Email sending problems

huggermugger
Newbie
Posts: 2
Registered: 08-08-2011

Email sending problems

Hi
Having read some of the other threads I think I vaguely know what the problem is here but don't really know how to solve it.  I am away from home and using a friend's wireless connection - Netgear is the internet provider.  I can receive emails but not send thro Outlook.  Is Netgear blocking them and if so where do I go from here, please?? Any help appreciated....
HM
2 REPLIES
Superuser
Superuser
Posts: 9,769
Thanks: 1,151
Fixes: 63
Registered: 06-04-2007

Re: Email sending problems

Since you are not on a Plusnet connection you need to use SMTP authentication. Instructions for setting this up are given in the Set-up guides on this Help and Support page (click the Send mail from any connection (SMTP Authentication) link for your version of Outlook).
If you've tried this it is possible your friend's ISP blocks external connections on port 25.
David
huggermugger
Newbie
Posts: 2
Registered: 08-08-2011

Re: Email sending problems

Absolute star - problem solved - thank you very much!!  Grin