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Email sending problems
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Email sending problems
08-08-2011 11:51 PM
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Hi
Having read some of the other threads I think I vaguely know what the problem is here but don't really know how to solve it. I am away from home and using a friend's wireless connection - Netgear is the internet provider. I can receive emails but not send thro Outlook. Is Netgear blocking them and if so where do I go from here, please?? Any help appreciated....
HM
Having read some of the other threads I think I vaguely know what the problem is here but don't really know how to solve it. I am away from home and using a friend's wireless connection - Netgear is the internet provider. I can receive emails but not send thro Outlook. Is Netgear blocking them and if so where do I go from here, please?? Any help appreciated....
HM
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Re: Email sending problems
09-08-2011 12:26 AM
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Since you are not on a Plusnet connection you need to use SMTP authentication. Instructions for setting this up are given in the Set-up guides on this Help and Support page (click the Send mail from any connection (SMTP Authentication) link for your version of Outlook).
If you've tried this it is possible your friend's ISP blocks external connections on port 25.
If you've tried this it is possible your friend's ISP blocks external connections on port 25.
David
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Re: Email sending problems
09-08-2011 12:38 AM
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Absolute star - problem solved - thank you very much!!
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