cancel
Showing results for 
Search instead for 
Did you mean: 

Email restore request 105243395

Townman
Superuser
Superuser
Posts: 19,725
Thanks: 8,058
Fixes: 94
Registered: ‎22-08-2007

Email restore request 105243395

HI CRT,
The above ticket has been raised by one of my referrals (presently overseas).  I am somewhat disappointed that the ticket has simply been placed on hold by CSC without any feedback on what can be done and by when.  I might have understood (that by the time the ticket got looked at) the request cannot be actioned before Monday, but advice of what might happen when would have least given an indication that someone plans to do something.
Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

2 REPLIES 2
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,048
Thanks: 3,798
Fixes: 241
Registered: ‎04-04-2007

Re: Email restore request 105243395

Looks like the mail was restored this morning.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Townman
Superuser
Superuser
Posts: 19,725
Thanks: 8,058
Fixes: 94
Registered: ‎22-08-2007

Re: Email restore request 105243395

Bob,
Thanks for the update.  Account owner is back in the UK today - hope to see him later today or tomorrow and will help him fix it.
Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.