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Email rejected as spam

FIXED
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Newbie
Posts: 2
Registered: ‎30-08-2016

Email rejected as spam

This afternoon I have two emails rejected as spam. They were just conversation emails to two friends who I normally email satisfactorily.  Other emails are getting through to other addresses.

The error message on each one was:

The mail system

<xy@123456789.plus.com>: host mx.avasin.plus.net[212.159.8.200] said: 552
    Spam Message Rejected  (in reply to end of DATA command)

Both people I emailed have addresses that end with .plus.com

Anyone any idea what might have caused the spam block?

3 REPLIES 3
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Plusnet Help Team
Plusnet Help Team
Posts: 15,137
Thanks: 440
Fixes: 124
Registered: ‎27-04-2007

Re: Email rejected as spam

Fix

Hi there, could you drop me a PM along with your username please if that's still an issue. - Adam 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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Newbie
Posts: 2
Registered: ‎30-08-2016

Re: Email rejected as spam

Thanks and noted.  Block seems to have been lifted as an email has now got through. PM sent.

Highlighted
Newbie
Posts: 1
Registered: 3 weeks ago

Re: Email rejected as spam

I am having this exact problem, Plusnet are blocking some important emails probably thinking they are spam.

I have lost good business because of this-I think it has been going on for some time.

This is incoming emails as well as outgoing.

Help required ASAP please!.