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Email question

crazyken
Newbie
Posts: 4
Registered: 04-02-2015

Email question

why is all my plus.com mail messages also going to google mail and should I be worried about this?
5 REPLIES
Community Veteran
Posts: 6,313
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: Email question

If you gave your Google mail address as a contact email when you signed up then official Plunset communications will normally be copied to this.
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crazyken
Newbie
Posts: 4
Registered: 04-02-2015

Re: Email question

I am sure that I have never given my google mail address to plus net as I have never used it. Is there any way I can stop this happening?
Community Veteran
Posts: 6,735
Thanks: 12
Registered: 02-02-2008

Re: Email question

Check how you have configured Google Mail, there are many options in there to pick up from other services.  Wink
Also, when you say "google mail" you don't say what email program/app you are using and on what device(s). That may be a factor.
rbradshaw
Newbie
Posts: 1
Registered: 25-11-2015

Re: Email question

Hi everyone,
I have recently bought a Samsung S4 and have conpletely failed to set up an email using my Plusnet email address.  And it is not the fault of the phone as I have also tried with other Samsung S4s and other types of mobile phones.  I have been in contact with Samsung who advised trying to access my email using the gmail app but this means having 2 email addresses which I don't want as it is too confusing.
This is what I did:
1.  my email address.  2.  my password.  3.  username.  4.  incoming server- imap.plus.net  5.  incoming port -143  6.  security - none (which did'nt impress me at all!).  7.  outgoing server - relay.plus.net    8.  outgoing port - 587 or 25.  9.  security - none (not impressed again!).  And it failed every time!
Can anyone help?
Rene
Community Veteran
Posts: 18,665
Thanks: 231
Registered: 12-08-2007

Re: Email question