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Email problem

gwynedd
Hooked
Posts: 9
Registered: ‎16-07-2016

Email problem

Has the email maintenance started already?  Can't send email from phone or laptop. Laptop reports size of message too big for the server. Email is just one word test.

4 REPLIES
gwynedd
Hooked
Posts: 9
Registered: ‎16-07-2016

Re: Email problem

Emails have just been sent. so all now working.

drj
Aspiring Pro
Posts: 1,104
Thanks: 43
Fixes: 1
Registered: ‎30-03-2011

Re: Email problem


All contact has already been lost here trying to log onto webmail results in an empty inbox

Plusnet Help Team
Plusnet Help Team
Posts: 4,359
Thanks: 973
Fixes: 186
Registered: ‎25-03-2015

Re: Email problem

Apologies for the current problems with webmail. Our engineers have been working hard to restore the service to a usable state this week.

 

We have seen a noticeable improvement today, however we understand it's not back to how we want the service for our customers and will continue to work on this and provide updates via our service status page here whenever we have more information.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Uncle_Tupelo
Grafter
Posts: 25
Thanks: 18
Registered: ‎30-11-2016

Re: Email problem

When will PlusNet begin these promised "regular updates via our service page"? All we've seen since this started is variations of the same bland, uninformative statement posted approximately every 24 hours. I suppose every 24 hours is "regular", in the same way that Halley's comet appears "regularly" ...