Email not set up yet?

[#1]

I am guessing as I am a new user that this error...
"ERROR: Connection dropped by IMAP server."
Means it is not set up yet.  I am also getting a similar problem with the broadband phone section. 

[#2]

Hi and welcome to the forums
Your mailspace is only created when an email is received. I've sent you one and you'll now find your mailbox to be working perfectly.
Your broadband phone account is awaiting activation on ticket 34265713, keep an eye on this through the Member Centre and you'll receive notification when you're set up.