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Email not recieved due to spam filter

CWatters
Dabbler
Posts: 20
Registered: 19-02-2008

Email not recieved due to spam filter

Someone tried to send me an email today but it was rejected as spam, presumably by Plusnet's spam filter.
How do I fix this?
Thanks
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,028
Fixes: 62
Registered: 15-06-2007

Re: Email not recieved due to spam filter

When the site is back up go the Manage My Mail - I think
There should be an option for not deleting obvious spam or indeed just disabling all spam filtering
You can also white list his email address
Superuser
Superuser
Posts: 12,225
Thanks: 3,530
Fixes: 22
Registered: 22-08-2007

Re: Email not recieved due to spam filter

The downside of such action is that you expose yourself to the risk of getting spam you really do not want.
I'd recommend your friend to look at why the email is being marked as spam.