Email log in issue

[#1]

It looks like it is now fixed. 

[#2]

Not fixed here!

[#3]

Quote

It looks like it is now fixed.

As it's panto season almost.                      Oh no it isn't              "Can't log into mail.plus.net"  "bad password"

[#4]

Quote

Service: Email Posted: Sat, Dec 18 2010 at 11:32:18 Subject: Email access (64979) The issues with our email seems to be resolved, but we'll continue to monitor it throughout the day to ensure smooth and full resolution of this issue. We'll provide another update later on today. Apologies for any inconvenience this may of caused. Kind Regards, Martha Billingham Customer Support

[#5]

Well, I just got two e-mails through. Logged into webmail, and found them there, plus one more as yet undelivered.
BUT - all my past e-mails were missing!!!! Nothing to see except todays mail!

[#6]

Not fixed here

[#7]

I've also noticed this morning that all of my mails stored in plusnet webmail are currently showing a 'received' date of 9:28PM yesterday. I'm assuming this is related to the current issue but is it just a display issue or have these dates been changed on the server during some form of data recovery operation? If it's the latter is there any hope that the original dates will be restored at some point?

[#8]

All my old emails are showing as Fri 8.11pm and 8.12pm.

[#9]

Not fixed here either 

[#10]

Not yet fixed here either.

[#11]

ERROR: Connection dropped by IMAP server.
Bugger! my emails down to, had some important stuff to send.... any news Plusnet
 
Mikk

[#12]

Have tried to collect emails every 10 mins for the past 3 hours. Every attempt has failed.
  - Keith

[#13]

Not fixed here either @ 1206,i've had issues getting dropped by the imap server for months,currently still on 'raise a ticket' & still being investigated (PN can't replicate problem),happens on all 3 computers i have using squirrel mail,just joined the forum to voice my feelings..come on PN get it sorted!!!
egxc1

[#14]

Quote

Service: Email Posted: Sat, Dec 18 2010 at 11:56:19 Subject: Email access (64979) Although the main issue seems now to be resolved, we have noticed that some customers are still experiencing issues with their email service due to the original issue. We are still looking into this issue and would like to reassure customers that emails will be stored and de-queued once the issue is fully resolved. We'll have more updates shortly, thank you for your patience and we apologies for any inconvenience caused. Kind Regards, Martha Billingham Customer Support

[#15]

FWIW - I find, at 12h24, I can SEND email, but not RECEIVE it.  Implying the problem is with the mail.plus.net server, and not the relay.plus.net server.  (But I'm sure you all at PlusNet knew that!)