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Email from plusnet on mail box size

zpeterk
Grafter
Posts: 432
Thanks: 4
Registered: ‎14-04-2007

Email from plusnet on mail box size

I regularly am getting an email saying I have used more than 75% of my mail box allowance yet when I look in webmail the offending mail box is 67mb why is this?

3 REPLIES 3
jab1
Legend
Posts: 17,300
Thanks: 5,583
Fixes: 259
Registered: ‎24-02-2012

Re: Email from plusnet on mail box size

@zpeterk Do you empty the 'Deleted' folder? If you don't, this is still counted in the overall size.

John
zpeterk
Grafter
Posts: 432
Thanks: 4
Registered: ‎14-04-2007

Re: Email from plusnet on mail box size

The deleted folder is empty

jab1
Legend
Posts: 17,300
Thanks: 5,583
Fixes: 259
Registered: ‎24-02-2012

Re: Email from plusnet on mail box size

OK. My next suggestion is to run the 'compact' option from the cog at the bottom of the page. I'm struggling a bit here, by the way, because I don't use webmail (or IMAP), and haven't really investigated it in the 35-40 years I've been involved with computers/IT.

Another question which springs to mind - how many email addresses do you have?

John