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Email for globalnet not working today 5th Aug

Spruce01
Grafter
Posts: 38
Thanks: 6
Registered: ‎25-10-2021

Email for globalnet not working today 5th Aug

Emails to username@globalnet.co.uk working ok

Emails to name@username.globalnet.co.uk all fail as it says username.globalnet.co.uk domain does not exist.

 

As all my contacts use name@username.globalnet.co.uk I am receiving no emails and everyone is getting error messages.

 

This problem started overnight.

 

Please can this get fixed asap as it is causing me major problems getting no emails.

 

John

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Email for globalnet not working today 5th Aug

Hi John,

I'm really sorry for the issues. 

I've responded to your post over here https://community.plus.net/t5/Email/Emails-sent-to-gmail-account-undeliverable/m-p/1882478/highlight... but I have also raised this back to our NetOps team to see what they say. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet