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Email client (eM) unable to access folders on PN server

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Hooked
Posts: 6
Thanks: 1
Registered: ‎27-01-2019

Email client (eM) unable to access folders on PN server

I have just installed the eM app on my laptop, having got fed up with the inbuilt  Windows 10 mail app. I now get error messages that the app cannot create the folders for Trash, Sent, Junk or Drafts on the server. eM support told me to check the folder pathways on the server & enter them on the eM account properties. I entered them as INBOX.Trash etc but the eM app still does not recognise them. I am set up using IMAP. Has anyone got experience of this type of issue? Thanks