Email box reaching limit.
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Email box reaching limit.
30-04-2020 8:47 AM
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Re: Email box reaching limit.
30-04-2020 2:24 PM
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I'm having the same problem it says I have over 10000 emails but it will not display them to get rid of them tried calling Plusnet this morning no joy in getting through cant use my webmail have to rely on phone to see and use can any one help
Re: Email box reaching limit.
30-04-2020 2:44 PM
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Hi @Bluebrooke and @C-B
A warm welcome to the forums. This might help.
Slow webmail
There is a known gremlin in the third party Round Cube webmail program which can cause delays in listing emails - see the end user mitigation post at the top of the Email board here. It somewhat appears that any sorting or filtering on a large mailbox cripples the performance of RC webmail, where as the 'basic' webmail program (Squirrel Mail) is not affected. Using Squirrel Mail can be an effective way of accessing a mail box which is running slow with RC.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Email box reaching limit.
30-04-2020 5:41 PM
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I had the same problem, I saw the RoundCube pinned post and it worked for me 🙂
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