Email bounced

[#1]

I use my email account for Github notifications, but recently they stopped working and I missed many notifications.

Looking at my Gitub account, It said my mail was undeliverable and unverified. So I re-verified my email address and received the verification email successfully and clicked on the link to verify it. But soon after that the meial address became unverified again.

I asked Github for any email header logs and they sent me a partial log that indicates that the plusnet servers consider the github notification as " Message contains spam or virus or sender is blocked "

I have added notifications@github.com to my whitelist, but they are still not coming through.

[#2]

Hi there,

Could you PM me your account username, your email address and ideally the full logs from GitHub so I can raise this to our NetOps team for investigation?

[#3]

I have asked the owner of my domain/email services to also whitelist that email domain, so hopefully that will fix it.

[#4]

Fingers crossed.

Let us know how it goes. 

[#5]

Whitelisting at my domain forwarder fixed it.

[#6]

Glad to hear that! 

Let us know if there’s anything else you’d need help with.