Email attachments

[#1]

Hi

I'm having issues with email attachments on my Android tablet. Emails from one domain don't have their attachments, but the ones from other sources do.  It's fine on my phone; I can open attachments fine. Is there some setting on the tablet that I may have accidentally changed?

John

[#2]

What email client are you using on both the phone and tablet John? I assume the attachments are visible in Webmail?

[#3]

Hi Bob

I'm using the generic ones that came with the devices. I haven't looked at web mail vyet. I'll try tomorrow on the lap top. 

John

[#4]

OK. So web mail is fine. I can pick up attachments. And I can on my phone. It's just on the tablet, and only from one source. 

[#5]

Do you know what email client/service is the source using to send you these attachments?

[#6]

Hi Bob

It only applies to emails sent to me from the school where I am a governor, which is especially irritating, because as you can imagine, I get a lot of emails with attachments from them.  I suspect they are using some form of Outlook with an Exchange server, but that's just a guess. 

John

[#7]

Was wondering if it was something I could look to replicate but it doesn't sound like it is. There shouldn't be any issues receiving from outlook/Exchange clients.

Perhaps it's something to do with how the files are being attached to the emails. I know Outlook allows the sending of emails in rich text format, and where this is used, attachments get embedded in the body of the message like this:

Maybe, the stock Android client on the tablet has difficulty parsing such messages?

Other than that, I'm a little out of ideas so it might be worth trying another email client.

Personal recommendations include K9 Mail (functional) and Cloudmagic (pretty).

[#8]

Very odd. I get an email from the school this morning, complete with attachment!  I haven't changed anything, and apparently neither has the school.