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Email & attachment: Plusnet cannot send: 3G can ?

Posts: 1
Registered: 22-10-2012

Email & attachment: Plusnet cannot send: 3G can ?

Hi I'm trying to send an email with a 10mb attachment via an iPad through my apple mail application.
When I try it using wifi connecting to plusnet, it just hangs.
When I switch off wifi and go through 3G, it works
A simple process of elimination points me towards Plusnet as the root of the problem.
In my experience this is also the case with simple emails without attachments, though on this occasion it was an email with an attachment that led me to write this post.
I'm using gmail as my smtp server.
Any help as someone more experienced in these technical matters will be most appreciated.
Thank you
Plusnet Help Team
Plusnet Help Team
Posts: 12,898
Thanks: 122
Fixes: 37
Registered: 27-04-2007

Re: Email & attachment: Plusnet cannot send: 3G can ?

Hi there,
Sorry to hear about the issue you're having I'm just wondering what happens if you change the outbound mail server to
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team