Email addresses in Address book have become corrupt

[#1]

I hear what you say MC….
….But I’m still entitled to expect a robust and secure email system ie one that doesn’t turn my email contacts into gobbledegook and then lose them completely

[#2]

Whilst I don't disagree with you randpwar, I give the same advise as MC. Most systems will fail at some point so it is always wise to backup important information. Personally I keep few of my contacts in the web based address book, I keep them in my client, this I have also copied to another computer, could have done it to a floppy as well I suppose, but haven't updated it lately 
Perhaps there is a question to Plusnet here. What backups do they make of our emails and address books and are they readily recoverable?

[#3]

@MC and @Anotherone - Many thanks for your well meaning and useful advice; I will take heed. 
Plusnet Staff -I had no idea that this change was imminent or that it would mean the loss of all my email contacts. Where are my email contacts? When have you planned in getting them back for me?
Rob

[#4]

Edit: To correct the response
When you log into Squirrel Mail are they still there and no longer corrupted?
If so and all is ok there, see this thread http://community.plus.net/forum/index.php/topic,103920.0.html

[#5]

No, our email contact addresses are still not in the address book.
I now access webmail here: https://betawebmail.plus.net/?_task=mail
Clicking on Address Book opens another screen split into 'Groups' (which contains Personal Addresses) and 'Contacts' which is blank.

[#6]

A direct question to Plusnet staff, please:
Where are our email contacts addresses following the transfer to the new webmail?

[#7]

Quote from: randpwar

Plusnet Staff -I had no idea that this change was imminent or that it would mean the loss of all my email contacts. Where are my email contacts? When have you planned in getting them back for me?

It shouldn't have meant loss of your email contacts. It may be that they weren't ported across properly though. We fixed a load of Metronet accounts yesterday evening/this morning so I'd be interested to know whether or not your address book is empty?

[#8]

Thanks Bob,
They certainly weren't there last night; I'll check when I get home this evening and post in here either way
Rob

[#9]

Yes, we now have our email contact addresses in the address book and I've been able to create a new contact and use it to send an email. Thanks for your help.
Now, if only I could remember what Anotherone and MC advised me to do