cancel
Showing results for 
Search instead for 
Did you mean: 

Email Folders - IMAP

FIXED
moansalot13
Rising Star
Posts: 76
Thanks: 6
Fixes: 2
Registered: ‎31-08-2016

Email Folders - IMAP

Hi - no apparent forum for email issues

 

I have 2 plusnet accounts  ( one Adsl based  - under one Id - which I use in London)

2nd FTTC  ullnlimited extra   (  set up in the North) 

 

I'm trying to access /set up email access to my Northern account wile i'm in London

 

Problem is despite using the correct settings for IMAP  I cant get a list of folders for IMAP email  .  - "Windows live mail needs to d/l the folder before i can reed the emails"  - and it just keeps timing out

I already have two other non plusnet IMAP email accounts  successfully set up on this PC - but this plusnet one refuses to work on my PC  - I can get it to work on on tablet but only  as POP email.

 

Any suggestions pls - I don't have enough hair to loose any more

8 REPLIES
SpendLessTime
Aspiring Hero
Posts: 2,653
Thanks: 731
Fixes: 71
Registered: ‎21-09-2009

Re: Email Folders - IMAP

There is an entire section for it https://community.plus.net/t5/Email/bd-p/Email which you somehow missed Wink

moansalot13
Rising Star
Posts: 76
Thanks: 6
Fixes: 2
Registered: ‎31-08-2016

Re: Email Folders - IMAP

Thanks Spemdlesstime    - but no I didn't - hence why i posted this  - it's driving me potty

 

POP email seems to work - but can't d/l  folders for IMAP account

moansalot13
Rising Star
Posts: 76
Thanks: 6
Fixes: 2
Registered: ‎31-08-2016

Re: Email Folders - IMAP

OOOPs let me rephrase that  - so I did  - investigating 

moansalot13
Rising Star
Posts: 76
Thanks: 6
Fixes: 2
Registered: ‎31-08-2016

Re: Email Folders - IMAP

Fix

Okay thanks folks  - panic over  - and balance of hair is safe - managed to get it working in Thunderbird  - so will see if i can replicate it in Windows live mail

shylok
Rising Star
Posts: 252
Thanks: 23
Fixes: 1
Registered: ‎29-11-2014

Re: Email Folders - IMAP

Windows live mail has now been discontinued, i use to use it as part of their Windows Live Essentials package (Movie Maker, MSN Messenger, Email, Photos) but it stopped working 2 months ago, i have now switched to Thunderbird to access my Hotmail/Outlook email

moansalot13
Rising Star
Posts: 76
Thanks: 6
Fixes: 2
Registered: ‎31-08-2016

Re: Email Folders - IMAP

Thanks Shylok

 

I'm aware that officially it has been discontinued for a while  - but it still works  - except apparently with imap and my current plusnet account ..

 

My mother still insists on using Outlook express  which has been discontinued even longer. ( but still works) 

 

I have setup  Thunderbird  to access my IMAP email  ( and it works okay)  I will probably migrate other email accounts to it over time. for simplicity.

 

shylok
Rising Star
Posts: 252
Thanks: 23
Fixes: 1
Registered: ‎29-11-2014

Re: Email Folders - IMAP

I tried the IMAP workaround that i found on the Guardian website but that didn't work properly after the initial resync, they have since suggested switching to POP instead https://www.theguardian.com/technology/askjack/2016/aug/11/can-i-still-use-windows-mail-and-windows-...

 

Im sure i tried POP when the IMAP workaround didn't work for me & found that didn't work either, possibly because i had a Hotmail email

ChrisL
Grafter
Posts: 734
Thanks: 4
Registered: ‎13-12-2007

Re: Email Folders - IMAP

I use Windows Live Mail with Plusnet IMAP. I haven't had any problems since setting it up a few years ago, though I remember that being a bit fiddly. Have you tried simply updating the folder list?