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E mails to my plusnet address not getting here

FIXED
stathe
Rising Star
Posts: 583
Thanks: 8
Fixes: 1
Registered: 30-07-2007

E mails to my plusnet address not getting here

The last plusnet emails I had were at 7 a.m. I use Thunderbird it works with my yahoo mail Plusnet webmail does not work   I have reported to [CSA Removed]  They tell me to wait  four hours as he has reset 

Moderator's note by Mike (Mav): CSA name(s) removed (to an area staff can see) as per Forum rules.

3 REPLIES
Superuser
Superuser
Posts: 9,666
Thanks: 1,070
Fixes: 59
Registered: 06-04-2007

Re: E mails to my plusnet address not getting here

If Plusnet have reset the email component on your account it can take up to 4 hours for the DNS (Domain Name System) addresses to appear on the Internet. How long ago is it since the reset occurred?

David
stathe
Rising Star
Posts: 583
Thanks: 8
Fixes: 1
Registered: 30-07-2007

Re: E mails to my plusnet address not getting here

Fix

It is around 4 hours and I have sent myself some mail whicgh is O.K Thank you

Plusnet Help Team
Plusnet Help Team
Posts: 5,509
Thanks: 518
Fixes: 195
Registered: 01-01-2012

Re: E mails to my plusnet address not getting here

Glad to hear it's sorted.

Apologies for the delayed response.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team