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E-mail timeouts (2011-03-08)

RobDickson
Grafter
Posts: 633
Thanks: 2
Registered: 06-08-2007

E-mail timeouts (2011-03-08)

Is anybody else unable to access incoming e-mail? I haven't tried using webmail, but it's failing using Outlook Express.
15 REPLIES
nick73
Dabbler
Posts: 17
Registered: 05-08-2007

Re: E-mail timeouts (2011-03-08)

I have also tried to get mail via Outlook Express without success. Also tried direct from Plusnet site direct with the same result.
knowdice
Grafter
Posts: 328
Registered: 25-04-2008

Re: E-mail timeouts (2011-03-08)

Same here...
No notices...
Nothing on the forum - Yet...
RobDickson
Grafter
Posts: 633
Thanks: 2
Registered: 06-08-2007

Re: E-mail timeouts (2011-03-08)

Seems OK now.
ChrisDancer
Dabbler
Posts: 19
Registered: 08-04-2008

Re: E-mail timeouts (2011-03-08)

I checked my mail using webmail this morning but now I can't even log in.
Error connecting to IMAP server: imap.force9.net.
110 : Connection timed out
Community Gaffer
Community Gaffer
Posts: 13,237
Thanks: 977
Fixes: 83
Registered: 04-04-2007

Re: E-mail timeouts (2011-03-08)

We're just raised an internal problem and our network engineers are looking into this as I type (ref: 66166). Service Status on its way.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

RicardoLFC
Newbie
Posts: 9
Registered: 28-02-2010

Re: E-mail timeouts (2011-03-08)

Webmail is shagged too.  I'm really, really tired of the poor email service.  I've been frustrated but patient for months and months (and months) now but it is unacceptable to call it a "service" any more.  I'm cutting down the volume of my Inbox and sent box but it doesn't seem to make any difference.  Has PlusNet expanded too suddenly?  I don't want a hotmail address or a googlemail address and don't want my mail back on the Hard Drive again.
Sort it out please.
hevey
Grafter
Posts: 29
Registered: 31-07-2007

Re: E-mail timeouts (2011-03-08)

Same issues here. Webmail has never been as quick as some others I use but bearable although it has become increasingly unusable recently.

I had a bit of a rant about it on the can you dig it thread just yesterday! http://community.plus.net/forum/index.php/topic,270.msg789918.html#msg789918

Chris
flyer99
Grafter
Posts: 70
Registered: 18-05-2007

Re: E-mail timeouts (2011-03-08)

Same problems here
error message is
Task 'mail.plus.net - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts.  The server responded: -ERR POP3 cache file not accessable'
Nick
RobDickson
Grafter
Posts: 633
Thanks: 2
Registered: 06-08-2007

Re: E-mail timeouts (2011-03-08)

It's failing again now, but occasionally manages to work.
caulbox
Grafter
Posts: 176
Registered: 19-06-2009

Re: E-mail timeouts (2011-03-08)

Same problem here receiving mail with Outlook Express.
caulbox
Grafter
Posts: 176
Registered: 19-06-2009

Re: E-mail timeouts (2011-03-08)

....but it now appears to be working ok again.
flyer99
Grafter
Posts: 70
Registered: 18-05-2007

Re: E-mail timeouts (2011-03-08)

Mine is now back up and working
Nick
Community Gaffer
Community Gaffer
Posts: 13,237
Thanks: 977
Fixes: 83
Registered: 04-04-2007

Re: E-mail timeouts (2011-03-08)

Should be on the mend now guys. Sorry for the inconvenience.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

RicardoLFC
Newbie
Posts: 9
Registered: 28-02-2010

Re: E-mail timeouts (2011-03-08)

Back up and running/crawling again.  These problems have now become normal.  OK, it's a monthly contract and streaming etc. isn't too bad, but the email situation is, frankly, poor and has been for a long time.  If this is a deliberate ploy to get us old customers off SquirrelMail then it's nearly worked for this irritated consumer.  C'mon, you can do better than this.