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E-mail timeouts (2011-01-27)
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Re: E-mail timeouts (2011-01-27)
27-01-2011 5:51 PM
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We're not seeing many reports of this at all now, however we do still have the problem open internally and being investigated as something is obviously incorrect. We'll come back with another update here in the morning.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 16 of 22
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Re: E-mail timeouts (2011-01-27)
27-01-2011 8:21 PM
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Guess we'll just have to wait for tomorrow morning and hope it gets sorted then.
Message 17 of 22
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Re: E-mail timeouts (2011-01-27)
28-01-2011 12:18 AM
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Just tried my other laptop and it worked fine. Still had the same problem on this computer, but once I entered the user name and password on my various accounts it worked OK and is continuing to do so.
Message 18 of 22
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Re: E-mail timeouts (2011-01-27)
28-01-2011 8:24 AM
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I wonder if your mail client had stopped trying to connect with the same credentials after a number of failures? Seems odd that it worked with just reentering the same details.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 19 of 22
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Re: E-mail timeouts (2011-01-27)
28-01-2011 9:23 AM
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I'm still having the same problem this morning (as at 9.23am). I'll experiment further...
OK, success. Like Coastergrotto, I entered my username and password and everything worked. A second email sweep a minute later went through automatically.
OK, success. Like Coastergrotto, I entered my username and password and everything worked. A second email sweep a minute later went through automatically.
Message 20 of 22
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Re: E-mail timeouts (2011-01-27)
28-01-2011 10:51 AM
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Only just rolled out of bed and I'm pleased to say that mine is still working fine. Problem appears to be solved.
@BertCoules:
Glad it worked for you too.
@BertCoules:
Glad it worked for you too.
Message 21 of 22
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Re: E-mail timeouts (2011-01-27)
28-01-2011 12:02 PM
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Thanks for confirming that all is well with you e-mail again here.
Some mail clients will stop trying to connect after a certain number of failures as Chris mentioned, I think some firewall packages may also get wise to this too.
Some mail clients will stop trying to connect after a certain number of failures as Chris mentioned, I think some firewall packages may also get wise to this too.
Message 22 of 22
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