E-mail timeouts (2011-01-27)

[#1]

Is anybody else having intermittent problems accessing POP3 e-mail?

[#2]

I'm having log on issues, prompting me for my user name and password when using Outlook Express.
Account: 'mail.plus.net', Server: 'mail.plus.net', Protocol: POP3, Server Response: '-ERR Invalid command.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

[#3]

I'm being asked for my password, doesn't matter if I hit "OK" or "cancel".
If I hit "OK" it collects immediately, if I hit "cancel", and then "Send / receive" it collects with no problem.
Weird! 

[#4]

That's not the case we with me.  It doesn't collect whether I hit OK or cancel.    No problem though accessing my mail via Plusnet's Webmail.

[#5]

The CSC have seen some reports of similar issues, we're getting it looked at and I'll post back when I have more information.

[#6]

Thanks Chris.    Glad to see it has been picked up on and under investigation.

[#7]

Thanks. It seems OK now. Let's hope it stays that way.

[#8]

Mine is still faulty but it did allow me to send an email, so I hope it went through OK.  It's showing as 'sent' in my Sent items folder, so i assume it went OK.
Just did another check before I posted and it's still requesting User name and password.

[#9]

Hi all, problem 65533 has been raised and we're already working on a fix for this.
Sorry for the inconvenience.

[#10]

Work has been done to drastically reduce the impact of this issue now so e-mail should now be fine for the majority.

[#11]

It's still happening for me, unfortunately, as at 4.24pm.

[#12]

Adam I see you have posted a Service Status Update at 16:58 to say that the problem has been resolved.     Well it's still happening to me at 5.24pm.  Still getting the same message:
Account: 'mail.plus.net', Server: 'mail.plus.net', Protocol: POP3, Server Response: '-ERR Invalid command.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

[#13]

Quote

Adam I see you have posted a Service Status Update at 16:58

Yes I did, we were advised this was resolved. I'm reporting this to networks now.

[#14]

Many thanks.  Fortunately I can access my email via Webmail, just not through Outlook Express.

[#15]

Yes, still happening for me too at 5.40pm.