cancel
Showing results for 
Search instead for 
Did you mean: 

E-mail images

KPNuts
Newbie
Posts: 3
Registered: 18-11-2011

E-mail images

I have just migrated from Madasafish to Plusnet and I am having problems with e-mail
I cant get images displayed on email when I open them.... its just text. Plusnet have changed my display to Javascript, but its just the same.
My old totalise, e-mail displayed them perfectly!!
What is my problem
7 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,028
Fixes: 62
Registered: 15-06-2007

Re: E-mail images

Are you using webmail and if not which email client are you using
If webmail then you might try (from within the webmail window after logging into your mailbox) Options, Display Preferences and select Show HTML version by default
KPNuts
Newbie
Posts: 3
Registered: 18-11-2011

Re: E-mail images

I am using webmail and IE8. but its the same with any browser, ie google or Opera
Originally my display options were set to HTML but plusnet changed them to Javascript. but it made no difference.
I'm not sure it isn't a security problem.
When the page doesn't  display images there is an attatchment which I can open and them click on ' View unsafe images' or similar and Lo and Behold the e-mail now diisplays correctly
Hope this helps
Community Veteran
Posts: 38,460
Thanks: 1,028
Fixes: 62
Registered: 15-06-2007

Re: E-mail images

Have you ticked
Display Attached Images with Message:
KPNuts
Newbie
Posts: 3
Registered: 18-11-2011

Re: E-mail images

yes definitely. It should work, but it doesn't.
It's now been refered to the Mail Management team.
Community Gaffer
Community Gaffer
Posts: 13,318
Thanks: 1,104
Fixes: 89
Registered: 04-04-2007

Re: E-mail images

The blocking of inline images is intended behaviour in SquirrelMail. I've replied to your support ticket though suggesting a possible workaround.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

tabtab
Newbie
Posts: 2
Registered: 31-12-2011

Re: E-mail images

Hi, any chance of sharing the 'work around' I have the same problem  Embarrassed
Community Veteran
Posts: 26,692
Thanks: 916
Fixes: 10
Registered: 10-04-2007

Re: E-mail images

https://betawebmail.plus.net/
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)