E-mail from my ccgi to my Plusnet inbox being rejected
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: E-mail from my ccgi to my Plusnet inbox being ...
E-mail from my ccgi to my Plusnet inbox being rejected
27-10-2011 9:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have a Wordpress plug-in on my ccgi space that has been e-mailing a copy of the database to my Plusnet inbox each evening. The attachment filename is in the syntax 'xxx_pn_blog_20111023_855.sql.gz' and the size is approx 3300kb
However, since the recent anti-spam migration, the e-mails are undeliverable - reason "5.3.0 - Other mail system problem 552-'Spam Message Rejected '".
I should be grateful for any help on how I can stop these particular e-mails being treated as spam.
Re: E-mail from my ccgi to my Plusnet inbox being rejected
28-10-2011 12:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
application -> localhost (web server) -> relay.pcl-ipout02.plus.net -> avasin13 (Cloudmark) -> inmx15.plus.net
So it looks like in your case the message content has probably been scored as spam. I suspect a copy of the message will be needed for training purposes.
Re: E-mail from my ccgi to my Plusnet inbox being rejected
28-10-2011 9:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: E-mail from my ccgi to my Plusnet inbox being rejected
28-10-2011 6:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: E-mail from my ccgi to my Plusnet inbox being rejected
28-10-2011 7:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thunderbird -> avasout02.plus.net -> avasin09 -> inmx03.plus.net
My sql.gz file was 269kB, much smaller than yours, and the other file only 6kB but Cloudmark was happy with them.
Re: E-mail from my ccgi to my Plusnet inbox being rejected
28-10-2011 8:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: E-mail from my ccgi to my Plusnet inbox being rejected
31-10-2011 4:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
We think we've found your emails in the logs. If we're looking in the right place then the evidence suggests that the messages /were/ failing reputation checks but are now getting though unscathed?
If you are still having problems then are you able to change the destination mailbox to a non-Plusnet address and then send us a copy of one of the emails complete with headers? That way we can look into it further...
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: E-mail from my ccgi to my Plusnet inbox being rejected
31-10-2011 6:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The plugin e-mails haven't reached me since 23rd October. I can back-up another way, albeit manually, so I'm not going to lose any sleep over it.
The next one is scheduled for 8pm tonight. If that's rejected too I'll try and do as you suggest because it would be useful to get it working again the way it used to.
Thanks for your help thus far.
Re: E-mail from my ccgi to my Plusnet inbox being rejected
31-10-2011 8:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The message body reads:
Attached to this email is
jtonline_pn_blog_20111031_864.sql.gz
Size:1858 kilobytes
The subject title is 'jtonline Database Backup'
Here is a copy of the message header:
From WordPress Mon Oct 31 19:46:32 2011
X-Apparently-To: <removed> via 212.82.111.166; Mon, 31 Oct 2011 19:46:42 +0000
Return-Path: <removed>
X-YahooFilteredBulk: 212.159.7.100
Received-SPF: none (domain of <removed> does not designate permitted sender hosts)
X-YMailISG: 4wKS41cWLDsOagzCD29c4PF.reJz8FM_HwB_ufnuYhC49mH9
sy1IJXSqu.FZ9INdYvZqPiaEpWdHaxR2GfJ9W.k3IV_gWlt3aG3N97meo4X_
v6oqJTNSDm3_8H928YStg.Fx_tsOCeJ7xStjRTE3Hvvd0ZHMxPehWcGu1irX
YwwDN9sr1RbRygmTyISbElngR_4N_E6Up8RQ.FCQ6rkSsjas3W0PTfXw.jtu
aSWyPV3oQZ5c7W2xmELlKf3ZWlXzqMSSpotpoBH2wwJ5yM5_0FAm2MPZQgpP
UvEVXbqvugkAkkuEJuIS9SZleQo02.bB9lpflrCUBe6ab8RrmQXG903yusPB
U6cEvSF4t0PYevq6e8OZeGkDvY2zJ3Z4GN6hf13ai8fDJrWAQU6oGBHhqdaO
vaYBegAO6anUheCLWSucU1PSOZTuDFWs1CQSXnB3PemVyTCJBhNjk6i2OO.g
z_Iszqfe8dgsFKJRV2L8HQi1xVddzLZT7xdz2zNf11GsvA1x_7ccbXe2CnAV
g3JmZhWcTfYMuA8zrlQzNiLCgxVOO0xadS8quk6uqSRp3KJ2eT1WNu_qg3.q
HTKAImZkTyPnC4hfGBxDuVKqATQ8BjgBG8KJ8WS85Qoeyql.sbXIQtOy3KHg
33_kshen9DvcEuG3DRNkvsOsyqM.tKotZ1zzPzIjoWzHki1FgyuZ6P0XfhuJ
Muq868n0epJ7oHg190EQP.roqtBU3zuq2x.yjETnFuqvjmIP6XCfQY85QVoL
xRe64rN6ey7QijGinpAwsVfLpqsWtAkZc7oURgypirAItghdMmwiVQzai3qR
fiCM90n4vkjSowUyhOdVI8hlRPU-
X-Originating-IP: [removed]
Authentication-Results: mta1041.mail.ird.yahoo.com from=<removed>; domainkeys=neutral (no sig); from=<removed>; dkim=neutral (no sig)
Received: from 127.0.0.1 (EHLO relay.pcl-ipout02.plus.net) (212.159.7.100)
by mta1041.mail.ird.yahoo.com with SMTP; Mon, 31 Oct 2011 19:46:41 +0000
Received: from unknown (HELO localhost) ([212.159.7.199])
by relay.pcl-ipout02.plus.net with ESMTP; 31 Oct 2011 19:46:33 +0000
Received: from jtonline by localhost with local (Exim 4.69)
(envelope-from <removed>)
id 1RKxoW-0005kZ-Tb
for <removed>; Mon, 31 Oct 2011 19:46:33 +0000
To: <removed>
Subject: jtonline Database Backup
Date: Mon, 31 Oct 2011 19:46:32 +0000
From: WordPress <removed>
Message-ID: <f2de237f8adcffa0e02a5020907165b4@<removed>>
X-Priority: 3
X-Mailer: PHPMailer (phpmailer.sourceforge.net) [version 2.0.4]
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="b1_f2de237f8adcffa0e02a5020907165b4"
Content-Length: 2570747
Let me know if you need a copy of the gzipped sql file attachment, and if so, how I should get it to you.
Yahoo put the mail into my spam folder, but it did get delivered.
Regards,
Jules.
Re: E-mail from my ccgi to my Plusnet inbox being rejected
01-11-2011 8:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have trawled through all the posts and can find many similar issues, but nothing that appears to be the same as ours.
We run 20 or so web systems through different accounts on PN to manage and administer sports associations. These are all running php/MySQL on the ccgi platform. As part of this, the systems automatically send out reminders to members to do certain things, typically to enter availability to be considered to umpire/referee on certain dates.
In some circumstances the emails are copied to the treasurer or secretary using (for example) secretary@domainname which is set as a redirect through the account.
For about the last 10 days, pretty much all of these messages to the PN email accounts are being rejected and the notification of rejection is being sent to the postmaster.
The vast majority have this error ...
5.3.0 - Other mail system problem 552-'Spam Message Rejected '
The detail shows ...
Reporting-MTA: dns; relay.pcl-ipout01.plus.net
Final-Recipient: rfc822;<deleted>
Action: failed
Status: 5.0.0 (permanent failure)
Remote-MTA: dns; [212.159.8.200]
Diagnostic-Code: smtp; 5.3.0 - Other mail system problem 552-'Spam Message Rejected ' (delivery attempts: 0)
What do we need to do to get the new anti-spam to allow ALL emails that originate from the web system (ccgi)?
jim:green email address removed mod:end
Re: E-mail from my ccgi to my Plusnet inbox being rejected
01-11-2011 1:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Jules, can you PM me with the specific email address your messages are being sent from/to?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: E-mail from my ccgi to my Plusnet inbox being rejected
01-11-2011 6:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: E-mail from my ccgi to my Plusnet inbox being rejected
01-11-2011 7:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Bob
... Jules, can you PM me with the specific email address your messages are being sent from/to?
PM sent.
Re: E-mail from my ccgi to my Plusnet inbox being rejected
02-11-2011 4:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: E-mail from my ccgi to my Plusnet inbox being rejected
04-11-2011 9:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: E-mail from my ccgi to my Plusnet inbox being ...