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E-mail/ Spam mail

billrailton
Not applicable
Posts: 2
Registered: ‎08-05-2010

E-mail/ Spam mail

Does anyone else find it impossible to delet spam mail? I've tried umpteen times, without success, and usually end up just deleting the damned stuff.
Must admit, I don't use plusnet's e-mail much - very inferior to others.
2 REPLIES 2
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: E-mail/ Spam mail

A) what program are you using?
b) I have no problem, just high light the said mail. or group and push delete, it might got to the trash can, but can them again be deleted
ChrisL
Rising Star
Posts: 760
Thanks: 4
Fixes: 1
Registered: ‎13-12-2007

Re: E-mail/ Spam mail

I don't think that's the problem, pierre_
Quote from: billrailton
.... and usually end up just deleting the damned stuff.

I understood the question to be about stopping the spam in its tracks, which some people still think can be done by clicking the 'Spam' button in Webmail. If I were Plusnet, I would get rid of this shortcut, and advise people on the longwinded method and consequences of reporting spam. Not as user-friendly, I agree, but it would save an awful lot of confusion.
@billrailton
The way to try and control spam is using the 'Spam' tab in the 'Manage My Mail' function of the Members' Centre.
Hope this helps
Chris