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E-mail/ Spam mail

billrailton
Newbie
Posts: 2
Registered: ‎08-05-2010

E-mail/ Spam mail

Does anyone else find it impossible to delet spam mail? I've tried umpteen times, without success, and usually end up just deleting the damned stuff.
Must admit, I don't use plusnet's e-mail much - very inferior to others.
2 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: E-mail/ Spam mail

A) what program are you using?
b) I have no problem, just high light the said mail. or group and push delete, it might got to the trash can, but can them again be deleted
ChrisL
Grafter
Posts: 735
Thanks: 4
Registered: ‎13-12-2007

Re: E-mail/ Spam mail

I don't think that's the problem, pierre_
Quote from: billrailton
.... and usually end up just deleting the damned stuff.

I understood the question to be about stopping the spam in its tracks, which some people still think can be done by clicking the 'Spam' button in Webmail. If I were Plusnet, I would get rid of this shortcut, and advise people on the longwinded method and consequences of reporting spam. Not as user-friendly, I agree, but it would save an awful lot of confusion.
@billrailton
The way to try and control spam is using the 'Spam' tab in the 'Manage My Mail' function of the Members' Centre.
Hope this helps
Chris