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Duplicate messages from Plusnet - why?

diamo
Grafter
Posts: 25
Registered: ‎16-12-2015

Duplicate messages from Plusnet - why?

I joined Plusnet 2 weeks ago and the communication has been excellent in that time. There is however something that puzzles me and I hope someone will be able to enlighten me. Every time I receive a message from Plusnet, it is accompanied by a duplicate of that same message.  Why is that and how can I stop the duplication.
2 REPLIES
Superuser
Superuser
Posts: 9,926
Thanks: 1,265
Fixes: 71
Registered: ‎06-04-2007

Re: Duplicate messages from Plusnet - why?

One will be to postmaster@ (which is an official mailing address), the other to the address you've set for Contact details: Email in your Member Centre settings.
I find it convenient to direct the messages to different mailboxes. But, if you don't want two emails putting the postmaster address in Contact details will prevent duplication.
David
diamo
Grafter
Posts: 25
Registered: ‎16-12-2015

Re: Duplicate messages from Plusnet - why?

Thanks for your reply. I will set up the contacts tomorrow.