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Do PlusNet have a data breach?

Batphone
Rising Star
Posts: 79
Thanks: 29
Registered: ‎14-07-2017

Do PlusNet have a data breach?

I am receiving periodic e-mails all with the "Boots store survey" and in cheverons various plus.com addresses.

Anyone else getting these?

For information only, the link in the e-mail points to (PLEASE DO NOT VISIT - IT MAY CONTAIN MALWARE!):

<hxxxxp://www.boots.com/shopping/customer-survey-rewards/>

Actual underlying link:

hxxps://boots-store-healthandbeauty-supports.s3.dualstack.us-east-1.amazonaws.com/ecustomer.html

This is NOT a genuine Boots resource. (I have deliberately edited the protocol header.) No idea what it is.

This e-mail is obviously spam so if you have received one, PLEASE DO NOT CLICK ON THE LINK.

 

12 REPLIES 12
jab1
The Full Monty
Posts: 22,710
Thanks: 7,932
Fixes: 334
Registered: ‎24-02-2012

Re: Do PlusNet have a data breach?

@Batphone See the last few posts on this topic:https://community.plus.net/t5/Email/Someones-using-my-email-address-to-send-spam-emails-how-can-I/td...

 

The issue is under investigation at a high level.

John
Batphone
Rising Star
Posts: 79
Thanks: 29
Registered: ‎14-07-2017

Re: Do PlusNet have a data breach?

Thanks. BTW, jab1, you can kill this thread if you want. Sorry, didn't see the other one.

 

bmc
Hero
Posts: 4,963
Thanks: 1,783
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Registered: ‎28-02-2017

Re: Do PlusNet have a data breach?

I've also received 4 (so far!!!) e-mails from "Boots"

 

Brian

TJP
Hooked
Posts: 7
Thanks: 4
Fixes: 1
Registered: ‎10-09-2025

Re: Do PlusNet have a data breach?

I received 3 of these overnight but received my first one on 14th September, it had a different link location to these recent ones.

It was hxxxs://sebbie.info/.store.boots.co.uk/

mwwagain
Aspiring Pro
Posts: 152
Thanks: 57
Fixes: 2
Registered: ‎03-12-2024

Re: Do PlusNet have a data breach?

I think it is worth reporting the underlying link direct to AmazonAWS.

https://repost.aws/knowledge-center/report-aws-abuse

It seems to work and gets the target URL deleted so nobody else can get to it

Batphone
Rising Star
Posts: 79
Thanks: 29
Registered: ‎14-07-2017

Re: Do PlusNet have a data breach?

Looks like one needs to be an AWS client/user which I am not unfortunately so can't log in to make the report.

 

mwwagain
Aspiring Pro
Posts: 152
Thanks: 57
Fixes: 2
Registered: ‎03-12-2024

Re: Do PlusNet have a data breach?

I am not an AWS user / account and have reported several.

 

You ignore the login prompt and just fill in the rest

jab1
The Full Monty
Posts: 22,710
Thanks: 7,932
Fixes: 334
Registered: ‎24-02-2012

Re: Do PlusNet have a data breach?

I thought this had been resolved -unfortunately it hasn't, as I received another 'survey' request this afternoon.

John
Batphone
Rising Star
Posts: 79
Thanks: 29
Registered: ‎14-07-2017

Re: Do PlusNet have a data breach?

Same here. Different Amazon AWS URL though. Still have not been able to report to Amazon.

Townman
Superuser
Superuser
Posts: 28,044
Thanks: 12,515
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Registered: ‎22-08-2007

Re: Do PlusNet have a data breach?

@jab1 

Hi John,

What kind of “resolution” do you envisage here?

Some bad actor has injected sheds loads of spam emails into the network. We humans are very good at recognising similarities where there’s a multitude of changes in detail - spam filtering is not that smart; it requires exact matches.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
The Full Monty
Posts: 22,710
Thanks: 7,932
Fixes: 334
Registered: ‎24-02-2012

Re: Do PlusNet have a data breach?

@Townman Me confused - I have not, to the best of my knowledge anyway, asked for a resolution in this topic? I appreciate some clown somewhere is having a field-day, and appreciate it may take time to resolve, but as the spam had stopped, for me at least, I presumed PN had identified the source and taken steps to resolve.

John
Phimmo
Newbie
Posts: 1
Registered: ‎08-10-2025

Re: Do PlusNet have a data breach?

Still getting these so clearly not stopped yet. Whilst I spotted them easily, other family members may not be so savvy and could click on the links by accident.