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Direct transfer of emails from PlusNet Webmail to Gmail?

FIXED
Gwydion
Hooked
Posts: 6
Registered: 11-04-2016

Direct transfer of emails from PlusNet Webmail to Gmail?

I have tried to add my webmail account to Gmail and go through each step only to be told couldn't open connection to server. What am I doing wrong?

5 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,430
Thanks: 1,187
Fixes: 92
Registered: 04-04-2007

Re: Direct transfer of emails from PlusNet Webmail to Gmail?

This should be possible. Perhaps you can share the settings you've tried?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Gwydion
Hooked
Posts: 6
Registered: 11-04-2016

Re: Direct transfer of emails from PlusNet Webmail to Gmail?

I choose non Google mail, ie. other. I put in webmail address is. ian@kay46.plus.com and password ( I have asked Plusnet for password verification but haven't had a response!) I then choose IMAP, and Gmail then searches and says cannot connect to server.

maranello
Pro
Posts: 1,036
Thanks: 100
Fixes: 1
Registered: 11-01-2008

Re: Direct transfer of emails from PlusNet Webmail to Gmail?

Fix

You need to make sure that the other settings are entered manually. GMail chooses default settings which do not work. For IMAP, you need to set the incoming server as imap.plus.net, port 143, and the outgoing as relay.plus.net, port 587.

 

For both incoming/outgoing set SSL/TSL to none.

 

My other car isn't a Ferrari
Gwydion
Hooked
Posts: 6
Registered: 11-04-2016

Re: Direct transfer of emails from PlusNet Webmail to Gmail?

Fantastico! That worked, but who'd know? I tried another email app which accepted all accounts with no problem.

Thank you

maranello
Pro
Posts: 1,036
Thanks: 100
Fixes: 1
Registered: 11-01-2008

Re: Direct transfer of emails from PlusNet Webmail to Gmail?

So glad it worked. I tried it out on a nook android based tablet as an alternative to the stock email app it cam supplied with. I think I now prefer Gmail!

Thanks for awarding me my first 'fix' onthe new forum.

My other car isn't a Ferrari