cancel
Showing results for 
Search instead for 
Did you mean: 

Deleted emails

Mok68
Interested
Posts: 2
Registered: ‎07-10-2018

Deleted emails

Hi, I have just deleted all my emails in error from webmail. When I went into the deleted folder they have all gone. Can I get them restored please.

4 REPLIES 4
MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: Deleted emails

Hi @Mok68 

 

I've raised a task to our NetOps team to look into this for you. 

 

I've opened a ticket on your account for them to provide updates on. 

 

We will update this ticket once we have more information. 

 

Thanks

MoR

MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: Deleted emails

Hi Mok68, 

 

When did you delete these? 

I have had a reply from the task i raised to out NetOps team, however, they can not see any mail to restore...

 

Thanks,

MoR

Mok68
Interested
Posts: 2
Registered: ‎07-10-2018

Re: Deleted emails

I have replied to your email but not received anything back.

Any news on this?

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,085
Thanks: 663
Fixes: 185
Registered: ‎27-04-2007

Re: Deleted emails

Hi there, 

 

It sounds like you've replied to the ticket notification email which is from a no-reply address. Here's a direct link you can use to reply to the ticket https://www.plus.net/wizard/?p=view_question&id=183362475  

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team