Delays to email coming from PHP on Hostopia
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- Re: Delays to email coming from PHP on Hostopia
Delays to email coming from PHP on Hostopia
10-03-2015 9:15 PM
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Normally they come over to PN within 30 secs or so.
Other incoming mail is unaffected.
Anyone else have this problem?
Re: Delays to email coming from PHP on Hostopia
10-03-2015 10:39 PM
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Re: Delays to email coming from PHP on Hostopia
10-03-2015 11:13 PM
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I have generated emails from operational PHP CGI pages in a variety of my websites - and all have (currently) vanished.
This is a big £pain as it affects online ordering, Contact pages etc.
I am going to give it 30 mins and will then raise a ticket (which with luck will be picked up by 09.00 Wednesday).
Re: Delays to email coming from PHP on Hostopia
11-03-2015 12:10 AM
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Re: Delays to email coming from PHP on Hostopia
11-03-2015 9:18 AM
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No sign of problems on service status ...
Re: Delays to email coming from PHP on Hostopia
11-03-2015 9:59 AM
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I raised a ticket last last (Tues) night, but since it now appears to affect more than just me, I will ring CS.
If it a general Hostopia problem, it will probably hit every PN customer with a non-trivial website (e.g. anything with a Contact page), and the real gotcha is that no-one will know there is a problem until senders start complaining 'didn't you get my email / online dinner booking / online payment receipt (it probably affects PayPal PDT and possibly IPN emails as well) / ....
Re: Delays to email coming from PHP on Hostopia
11-03-2015 10:14 AM
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Agree that it could be an issue for quite a few more people, I happen to check my weblogs which show I would have missed some orders yesterday - this problem does seem to go back to Monday.
Re: Delays to email coming from PHP on Hostopia
11-03-2015 10:44 AM
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Apologies for the inconvenience.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Delays to email coming from PHP on Hostopia
11-03-2015 6:55 PM
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Keeping my fingers crossed that things are now OK.
Mail created between Monday p.m. and Wed p.m. appears not to have been queued and looks - whoops! - as if it has all vanished.
Tnx to Bob for giving Hostopia a big prod.
Re: Delays to email coming from PHP on Hostopia
12-03-2015 11:35 AM
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Shout up if you're still having problems.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Delays to email coming from PHP on Hostopia
12-03-2015 11:48 AM
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David
Re: Delays to email coming from PHP on Hostopia
12-03-2015 11:57 AM
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I'm trying to send a test message using a PHPList install and I'm getting forbidden errors in the logs:
Error sending email to [REDACTED] The following From address failed: [REDACTED] : MAIL not accepted from server,503,5.0.0 Polite people say HELO first SMTP server error: 5.0.0 Polite people say HELO first SMTP server error: 5.0.0 Polite people say HELO first
I've asked Hostopia to take another look...
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Delays to email coming from PHP on Hostopia
12-03-2015 1:30 PM
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Trying a standalone script and mail is relayed via localhost without any problems:
SMTP -> FROM SERVER:220 web3c50.megawebservers.eu ESMTP Sendmail 8.13.6/8.12.6/SuSE Linux 0.6; Thu, 12 Mar 2015 13:24:50 GMT
SMTP -> FROM SERVER: 250-web3c50.megawebservers.eu Hello [REDACTED]@localhost [127.0.0.1], pleased to meet you 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-8BITMIME 250-SIZE 250-DSN 250-ETRN 250-DELIVERBY 250 HELP
SMTP -> FROM SERVER:250 2.1.0 ... Sender ok
SMTP -> FROM SERVER:250 2.1.5 ... Recipient ok
SMTP -> FROM SERVER:354 Enter mail, end with "." on a line by itself
SMTP -> FROM SERVER:250 2.0.0 t2CDOonV014046 Message accepted for delivery
SMTP -> FROM SERVER:221 2.0.0 web3c50.megawebservers.eu closing connection
Message sent!
Received: from tpw09926dag03g.domain1.systemhost.net (10.9.202.26) by
tpw09926dag03h.domain1.systemhost.net (10.9.202.30) with Microsoft SMTP
Server (TLS) id 15.0.995.29 via Mailbox Transport; Thu, 12 Mar 2015 13:24:59
+0000
Received: from tpw09926dag07h.domain1.systemhost.net (10.9.202.46) by
tpw09926dag03g.domain1.systemhost.net (10.9.202.26) with Microsoft SMTP
Server (TLS) id 15.0.995.29; Thu, 12 Mar 2015 13:24:58 +0000
Received: from tpw09926dag07h.domain1.systemhost.net (10.9.202.46) by
tpw09926dag07h.domain1.systemhost.net (10.9.202.46) with Microsoft SMTP
Server (TLS) id 15.0.995.29; Thu, 12 Mar 2015 13:24:58 +0000
Received: from EVMHT64-UKRD.domain1.systemhost.net (10.36.3.101) by
tpw09926dag07h.domain1.systemhost.net (10.9.202.46) with Microsoft SMTP
Server (TLS) id 15.0.995.29 via Frontend Transport; Thu, 12 Mar 2015 13:24:58
+0000
Received: from smtpe1.intersmtp.com (10.187.98.13) by
EVMHT64-UKRD.domain1.systemhost.net (10.36.3.101) with Microsoft SMTP Server
(TLS) id 8.3.342.0; Thu, 12 Mar 2015 13:24:58 +0000
Received: from mailrelay1c50.megamailservers.eu (91.136.8.227) by
smtpe1.intersmtp.com (62.239.224.237) with Microsoft SMTP Server (TLS) id
14.3.181.6; Thu, 12 Mar 2015 13:24:47 +0000
Received: from web3c50.megawebservers.eu ([10.130.1.52]) by
mailrelay1c50.megamailservers.eu (8.13.6/8.13.1) with ESMTP id t2CDOoqR024440
for [REDACTED]; Thu, 12 Mar 2015 13:24:50 GMT
Received: from [REDACTED]@localhost
[127.0.0.1]) by web3c50.megawebservers.eu (8.13.6/8.12.6/SuSE Linux 0.6) with
ESMTP id t2CDOonV014046 for <[REDACTED]>; Thu, 12 Mar 2015 13:24:50 GMT
Date: Thu, 12 Mar 2015 13:24:50 +0000
To: Bob Pullen [REDACTED]
From: First Last [REDACTED]
Reply-To: First Last [REDACTED]
Subject: PHPMailer Test Subject via smtp, basic with no authentication
Message-ID: <9680c8c3062c13c7541009f874df593c@[REDACTED]>
X-Priority: 3
X-Mailer: PHPMailer 5.2.4 (http://code.google.com/a/apache-extras.org/p/phpmailer/)
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_9680c8c3062c13c7541009f874df593c"
X-CSC: 0
X-CHA: v=1.1 cv=qu18X4DNOxAdp2Lc79AOHDqcO9Nk/YbPzWA2vvYj7S4= c=1 sm=1
a=HaEeKZPf7ugCE3OvexsA:9 a=wPNLvfGTeEIA:10 a=tb2IO-12xUcA:10
a=g3Dfg1pH_p0A:10 a=1FzqG5ILVBdwvA7Y_sMA:9 a=_W_S_7VecoQA:10
a=gthDbYETdgyTO83b9K8u4Q==:117
X-CTCH-Spam: Unknown
X-CTCH-RefID: str=0001.0A0B0204.550193A2.0194,ss=1,re=0.000,recu=0.000,reip=0.000,cl=1,cld=1,fgs=0
Return-Path: [REDACTED]
Received-SPF: Pass (RDW083A008ED64.bt.com: domain of [REDACTED]
designates 91.136.8.227 as permitted sender) receiver=RDW083A008ED64.bt.com;
client-ip=91.136.8.227; helo=mailrelay1c50.megamailservers.eu;
X-NAI-Spam-Report: 3 Rules triggered
* 0 -- EDT_SDHA_ADR_FRG
* 0 -- EDT_SDHA_DMN_FRG
* 0 -- RV5243
X-NAI-Spam-Version: 2.2.0.9309 : core <5243> : inlines <2406> : streams
<1404204> : uri <1878282>
X-MS-Exchange-Organization-SCL: 6
X-MS-Exchange-Organization-SenderIdResult: PASS
X-MS-Exchange-Organization-Network-Message-Id: bbb25d21-586f-4812-9043-08d22adf1247
X-MS-Exchange-Organization-AuthSource: EVMHT64-UKRD.domain1.systemhost.net
X-MS-Exchange-Organization-AuthAs: Anonymous
Are you able to provide any further info about what you think is still broken David?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Delays to email coming from PHP on Hostopia
12-03-2015 2:31 PM
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I note after being passed to mailrelay1c50.megamailservers.eu in your test onward relaying uses TLS (whereas the avasins currently don't), but presumably that shouldn't be significant?
Received: from mailrelay1c50.megamailservers.eu (91.136.8.227) by
smtpe1.intersmtp.com (62.239.224.237) with Microsoft SMTP Server (TLS) id
14.3.181.6; Thu, 12 Mar 2015 13:24:47 +0000
Received: from web3c50.megawebservers.eu ([10.130.1.52]) by
mailrelay1c50.megamailservers.eu (8.13.6/8.13.1) with ESMTP id t2CDOoqR024440
for [REDACTED]; Thu, 12 Mar 2015 13:24:50 GMT
David
Re: Delays to email coming from PHP on Hostopia
12-03-2015 2:49 PM
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Return-path: <[REDACTED]>
Envelope-to: [REDACTED].force9.co.uk
Delivery-date: Thu, 12 Mar 2015 14:45:38 +0000
Received: from [212.159.9.108] (helo=avasin10.plus.net)
by inmx16.plus.net with esmtp (PlusNet MXCore v2.00) id 1YW4Mk-00021J-Ol
for [REDACTED].force9.co.uk; Thu, 12 Mar 2015 14:45:38 +0000
Received: from mailrelay1c50.megamailservers.eu ([91.136.8.227])
by avasin10.plus.net with Plusnet Cloudmark Gateway
id 2elc1q0044tuC0T01eleoG; Thu, 12 Mar 2015 14:45:38 +0000
X-CM-Score: 0.00
X-CNFS-Analysis: v=2.1 cv=SNzMVYfH c=1 sm=1 tr=0
a=3aT398u7Ko4WoiXFanXEpg==:117 a=3aT398u7Ko4WoiXFanXEpg==:17 a=0Bzu9jTXAAAA:8
a=rtPQLfweAAAA:8 a=emO1SXQWCLwA:10 a=HaEeKZPf7ugCE3OvexsA:9 a=wPNLvfGTeEIA:10
a=tb2IO-12xUcA:10 a=g3Dfg1pH_p0A:10 a=M96RL3sosHEA:10
a=1FzqG5ILVBdwvA7Y_sMA:9 a=_W_S_7VecoQA:10
Received: from web26c50.megawebservers.eu ([10.130.1.78])
by mailrelay1c50.megamailservers.eu (8.13.6/8.13.1) with ESMTP id t2CEjamj025847
for <[REDACTED].force9.co.uk>; Thu, 12 Mar 2015 14:45:36 GMT
Received: from [REDACTED]@localhost [127.0.0.1])
by web26c50.megawebservers.eu (8.13.6/8.12.6/SuSE Linux 0.6) with ESMTP id t2CEjawJ027624
for <[REDACTED].force9.co.uk>; Thu, 12 Mar 2015 14:45:36 GMT
Date: Thu, 12 Mar 2015 14:45:36 +0000
To: Bob Pullen <[REDACTED].force9.co.uk>
From: First Last <[REDACTED]>
Reply-To: First Last <[REDACTED]>
Message-ID: <0c328fe4cd99fbf3ca63a1a7921280f6@[REDACTED]>
X-Priority: 3
X-Mailer: PHPMailer 5.2.4 (http://code.google.com/a/apache-extras.org/p/phpmailer/)
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_0c328fe4cd99fbf3ca63a1a7921280f6"
X-CSC: 0
X-CHA: v=1.1 cv=qu18X4DNOxAdp2Lc79AOHDqcO9Nk/YbPzWA2vvYj7S4= c=1 sm=1
a=HaEeKZPf7ugCE3OvexsA:9 a=wPNLvfGTeEIA:10 a=tb2IO-12xUcA:10
a=g3Dfg1pH_p0A:10 a=1FzqG5ILVBdwvA7Y_sMA:9 a=_W_S_7VecoQA:10
a=42s4RKYP7g9eB288l7kwjg==:117
X-CTCH-Spam: Unknown
X-CTCH-RefID: str=0001.0A0B0202.5501A690.010D,ss=1,re=0.000,recu=0.000,reip=0.000,cl=1,cld=1,fgs=0
X-PN-Virus-Filtered: by PlusNet MXCore (v5.00)
X-PN-Spam-Filtered: by PlusNet MXCore (v5.00)
Subject: PHPMailer Test Subject via smtp, basic with no authentication
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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