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Delays again

Community Veteran
Posts: 1,653
Thanks: 69
Fixes: 2
Registered: ‎17-06-2007

Delays again

If its not emails being delivered to spamcop its incoming emails being delayed for no reason.

[tt]Received: from relay.ptn-ipout02.plus.net (relay.ptn-ipout02.plus.net [212.159.7.36])
(using TLSv1 with cipher RC4-SHA (128/128 bits))
(No client certificate requested)
by xxx.xxx.uk (Postfix) with ESMTPS id 398F4A4A15D
for <xxx@xx.xxx.com>; Tue, 22 Nov 2011 19:11:54 +0000 (GMT)
Received: from mail.just-the-name.co.uk ([213.162.97.161])
  by relay.ptn-ipout02.plus.net with ESMTP; 22 Nov 2011 19:11:53 +0000
Received: from mta20153.pur3.net (mta20153.pur3.net [94.236.20.153])
by mail.just-the-name.co.uk (Postfix) with ESMTP id 58823214E27
for <xxx@xxx.xxx.uk>; Tue, 22 Nov 2011 17:55:08 +0000 (GMT)[/tt]
13 REPLIES
Community Veteran
Posts: 1,653
Thanks: 69
Fixes: 2
Registered: ‎17-06-2007

Re: Delays again

It looks like its a bottleneck between JTN and PN  again as emails sent to PN email address arrive immediately.
Community Gaffer
Community Gaffer
Posts: 13,482
Thanks: 1,201
Fixes: 95
Registered: ‎04-04-2007

Re: Delays again

That mail is being smarthosted via the Ironport boxes.
We switched the smarthosting to point at Cloudmark back on the 27th October but had to revert the change. A similar thing happened yesterday. We've just attempted the change again though so the mail should be going via Cloudmark rather than Ironport. Keep an eye on it Steve and let me know if the problem persists under this arrangement...

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

jwhite
Grafter
Posts: 33
Registered: ‎31-07-2007

Re: Delays again

I've been following SteveA's threads as I have the same problem.  My last mail message received via JTN was sent at 12:28 and arrived at 14:34 (GMT) today.  Other messages known to have been sent in the last hour have not yet arrived.  This is the worst I have seen it.  
Community Veteran
Posts: 1,653
Thanks: 69
Fixes: 2
Registered: ‎17-06-2007

Re: Delays again

Still having problems:
[tt]Received: from avasout05.plus.net (avasout05.plus.net [84.93.230.250])
by xxx.xxx.uk (Postfix) with ESMTP id E7186A4AB44
for <xxxx@xxxxxx.plus.com>; Wed, 23 Nov 2011 18:35:32 +0000 (GMT)
Received: from mail.just-the-name.co.uk ([213.162.97.161])
by avasout05 with smtp
id 0ibX1i0073UurnZ01ibYks; Wed, 23 Nov 2011 18:35:32 +0000
X-CM-Score: 0.00
X-CNFS-Analysis: v=2.0 cv=MKHiabll c=1 sm=1 a=ZpolO4lGDM8EQN6SIGXYVw==:17
a=BLceEmwcHowA:10 a=m_t_12sTAAAA:8 a=vnREMb7VAAAA:8 a=Y06chMaLAAAA:8
a=o1OHuDzbAAAA:8 a=EnKFImxacIjvjALGaMkA:9 a=CjuIK1q_8ugA:10 a=sJPsuTjNJwcA:10
a=-Nj4MwkA5LgVwGTJJGoA:9 a=ycyjIHOEtmU97Xs8UP4A:7
a=ub1ZW+Sf4HKBpzZNKCdTEQ==:117
Received: from gloucestershire.gov.uk (glosnet.gloscc.gov.uk [195.188.220.253])
by mail.just-the-name.co.uk (Postfix) with ESMTP id D59AA194232
for <xxxxx@xxxx.org.uk>; Wed, 23 Nov 2011 16:32:37 +0000 (GMT)
Received: from Unknown [142.42.4.34] by mailhost.gloucestershire.gov.uk - Websense Email Security (7.0.0); Wed, 23 Nov 2011 16:32:37 +0000
Received: from svrshir167.gloscc.gov.uk ([10.90.1.22]) by
svrshir169.gloscc.gov.uk ([10.90.1.27]) with mapi; Wed, 23 Nov 2011 16:32:36[/tt]
jwhite
Grafter
Posts: 33
Registered: ‎31-07-2007

Re: Delays again

You're doing better than me.  Delay now approaching 4 hours.
Community Veteran
Posts: 1,653
Thanks: 69
Fixes: 2
Registered: ‎17-06-2007

Re: Delays again

Its getting worse:
[tt]
Received: from avasout04.plus.net (avasout04.plus.net [212.159.14.19])
by xx.xxx.uk (Postfix) with ESMTP id EBBA2A4A15D
for <xxxxx@xxxxxx.plus.com>; Wed, 23 Nov 2011 20:23:15 +0000 (GMT)
Received: from mail.just-the-name.co.uk ([213.162.97.161])
by avasout04 with smtp
id 0kPE1i0033UurnZ01kPFSj; Wed, 23 Nov 2011 20:23:15 +0000
X-CM-Score: 0.00
X-CNFS-Analysis: v=2.0 cv=KctQQHkD c=1 sm=1 a=efio57i/i5XOAZi986bl8Q==:17
a=cRKPKPvaeiMA:10 a=Hlablx-7v3wA:10 a=Dm3IIXfhAwIA:10 a=rty9J_G-23cA:10
a=m-USZ75diNEA:10 a=IkcTkHD0fZMA:10 a=UznQEXhpAAAA:8 a=zs08ip0SAAAA:8
a=9QUNp-BwAAAA:8 a=XHIS2Z9OAAAA:8 a=-h0B6gQ0NQwCyxIxGc8A:9
a=kDyy1iuyQRDBnCLUwE0A:7 a=QEXdDO2ut3YA:10 a=PNv-TKrp59MA:10
a=L4mBkjDbHRYA:10 a=Ce3eXqMIVoEA:10 a=b6oLwRwpUs0A:10
a=ub1ZW+Sf4HKBpzZNKCdTEQ==:117
Received: from mail052.priorityoneemail.com (mail052.priorityoneemail.com [69.10.237.52])
by mail.just-the-name.co.uk (Postfix) with ESMTP id 4BD6F194257
for <xxxx@xxx.xxx.uk>; Wed, 23 Nov 2011 16:33:22 +0000 (GMT)[/tt]
jwhite
Grafter
Posts: 33
Registered: ‎31-07-2007

Re: Delays again

Delay still about 6 minutes at 8am this morning.  On past days since this started, it's always recovered from the previous day by this time.  Whatever was changed on 22nd, I'm afraid it's made things worse, not better.
Community Gaffer
Community Gaffer
Posts: 13,482
Thanks: 1,201
Fixes: 95
Registered: ‎04-04-2007

Re: Delays again

Presuming this is still happening guys?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

jwhite
Grafter
Posts: 33
Registered: ‎31-07-2007

Re: Delays again

OK this morning.  Test message sent a few minutes ago had just a second or two delay.  Problems have been mostly in afternoon-evening, presumably when load increases, so will check again later. 
Community Gaffer
Community Gaffer
Posts: 13,482
Thanks: 1,201
Fixes: 95
Registered: ‎04-04-2007

Re: Delays again

Thanks, if we get any more reports then I'll open an internal problem and have somebody take a look.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

jwhite
Grafter
Posts: 33
Registered: ‎31-07-2007

Re: Delays again

OK Monday at 5:30 pm - just a couple of seconds delay - so maybe problem is fixed.
Community Veteran
Posts: 1,653
Thanks: 69
Fixes: 2
Registered: ‎17-06-2007

Re: Delays again

Looks like it might have cleared up - stuff seems to be coming in OK now
Community Gaffer
Community Gaffer
Posts: 13,482
Thanks: 1,201
Fixes: 95
Registered: ‎04-04-2007

Re: Delays again

Thanks Steve, keep an eye on it and shout up if the problem resurfaces.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵