Contacting POP3 server
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Contacting POP3 server
Contacting POP3 server
24-01-2011 12:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
C-Emailer uses an older form of setup, whereby the username and POP3 server address must be combined in one string; this is the same string which would be used to contact the server by Telnet. Tech Support has agreed that the string which ought to work is :
[username]@mail.plus.net
OR
[username]@mail.plus.net:110
but neither Telnet nor C-Emailer can contact the server when using it.
What is the correct string?
Re: Contacting POP3 server
28-01-2011 4:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Contacting POP3 server
29-01-2011 8:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Contacting POP3 server
29-01-2011 11:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That link suggests the POP3 entry should be username%mail.plus.net
Re: Contacting POP3 server
30-01-2011 5:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sometimes it needs the whole username before the "@domainname", which results in a string with two "@" signs; I have been told that when that happens, the "%" sign can be used to replace the first "@ "sign. To see if that would work, I also tried "username%mail.plus.net@mail.plus.net' ; but that promptly came up with:
** Could not resolve the domain name “plus.mail.net” because no data
was available for reading.
Re: Contacting POP3 server
30-01-2011 10:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry if this is just daft, but if nothing else is working......
Chris
Re: Contacting POP3 server
31-01-2011 8:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Connecting To Internet using Account “Plusnet broadband”
Checking for mail
** -ERR Login failed.
So it looks as though it has found the server at last.
The next step its to Telnet it and see whether it baulks at the username or at the password.
Re: Contacting POP3 server
31-01-2011 8:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Telnet needed the port number appended [mail.plus.net:110] then the following ensued:
(username and password removed)
~~~~~~~~~~~~~~~~~~~
+OK Hello there.
USER <username>
+OK Password required.
PASS <passwd>
+OK logged in.
stat
+OK 2 6416
list
+OK POP3 clients that break here, they violate STD53.
1 2632
2 3784
.
quit
~~~~~~~~~~~~~~~
Inspired by this (the first contact I have actually made to that server) I tired all sorts of combinations in Claris Emailer and found that the simplest of all:
<username>@mail.plus.net
is now working. I was beginning to think I had imagined the problem, but neither I nor Tech Support could get it to work last week, so I suppose something has altered since then.
Two e-mails successfully downloaded.
{Afterthought] When I first registered on Plusnet, there was a spelling mistake in my username which was subsequently corrected. I wonder if the error also found its way into the mail server and has only just been discovered and put right?
Re: Contacting POP3 server
01-02-2011 1:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Chris
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page