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Connecting to Plusnet e-mail through a Samsung tablet (g-mail)

knapton14
Newbie
Posts: 2
Registered: 30-08-2014

Connecting to Plusnet e-mail through a Samsung tablet (g-mail)

Having problems setting up my new Plusnet mail on my Galaxy Tab3. Followed the set-up guide for Android tablets but am getting an authentication error when keying in the SMTP server. Any help appreciated. KK.
3 REPLIES
Superuser
Superuser
Posts: 6,641
Thanks: 733
Fixes: 52
Registered: 30-07-2007

Re: Connecting to Plusnet e-mail through a Samsung tablet (g-mail)

If it's a new Plusnet account ( which I suspect it is from your post count of 1! ) then your account may not quite be configured completely yet for SMTP authentication. For the time being try unchecking the 'Require sign-in' box on the smtp server setup screen. It will work fine in this mode when you are connected via wifi to your PlusNet router ( you're connected to the Plusnet network ) but not when connected to another network e.g a public wifi.   
knapton14
Newbie
Posts: 2
Registered: 30-08-2014

Re: Connecting to Plusnet e-mail through a Samsung tablet (g-mail)

Cheers Mr W - you're a top chap. Works fine. Will amend when new router is connected.
Superuser
Superuser
Posts: 6,641
Thanks: 733
Fixes: 52
Registered: 30-07-2007

Re: Connecting to Plusnet e-mail through a Samsung tablet (g-mail)

Quote
Will amend when new router is connected
I'm not quite sure I understand that ? Is your PlusNet connection not active yet ?