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Comcast blocking email Again

artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Comcast blocking email Again

I have had a number of returned messages from comcast today.  Could this be looked into please?
The following message to <xxxxx955@comcast.net> was undeliverable.
The reason for the problem:
5.4.7 - Delivery expired (message too old) 554-'imta36.westchester.pa.mail.comcast.net comcast 212.159.7.100 Comcast block for spam.  Please see http://help.comcast.net/content/faq/BL000000 '

Reporting-MTA: dns; pcl-ipout02.plus.net
Final-Recipient: rfc822;xxxxx@comcast.net
Action: failed
Status: 5.0.0 (permanent failure)
Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) 554-'imta36.westchester.pa.mail.comcast.net comcast 212.159.7.100 Comcast block for spam.  Please see http://help.comcast.net/content/faq/BL000000 ' (delivery attempts: 0)
6 REPLIES 6
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,875
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Comcast blocking email Again

Hi Artmo,
Sorry to see you've had an issue with this again. Could you please provide me with the full headers and the body of the message from the bounce back and I'll raise this with our Net Ops team.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Comcast blocking email Again

Thanks Adam.  Sent info in a PM.
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,875
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Comcast blocking email Again

Thanks, message received.
I've raised ticket 46107931 for you to the appropriate team.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Comcast blocking email Again

That's good, thanks Adam for your quick response.
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,875
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Comcast blocking email Again

No problem
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Comcast blocking email Again

Comcast now back to normal again.  Thank you for sorting it Smiley Smiley  I'll close the ticket.