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Change original mail name

HaresEar
Grafter
Posts: 145
Thanks: 3
Registered: ‎02-10-2013

Change original mail name

Is it possible to change the original email address at the time of set up as I am receiving a lot os spam?

5 REPLIES 5
Gel
Aspiring Champion
Posts: 2,247
Thanks: 270
Fixes: 26
Registered: ‎02-08-2007

Re: Change original mail name

No your @XXXXX.plus.com can't be altered. Have you turned on PN's Spam Blocking features, apart
from running some additional s/ware to tackle spam?
HaresEar
Grafter
Posts: 145
Thanks: 3
Registered: ‎02-10-2013

Re: Change original mail name

Yes turned on spam. I have increased the level. I did get an email to say some spam had been quarantined.

Thanks for the reply
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,915
Thanks: 9,543
Fixes: 1,512
Registered: ‎21-04-2017

Re: Change original mail name

Hi there.

While we can't change your username or the last part of your e-mail address after the @ symbol as that would be set at @ Username.plus.com, you'll be able to change the first part before the @ here by setting up another mailbox.

Hope this helps.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
HaresEar
Grafter
Posts: 145
Thanks: 3
Registered: ‎02-10-2013

Re: Change original mail name

Thanks for that. Hope that stops the annoying spam.
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,915
Thanks: 9,543
Fixes: 1,512
Registered: ‎21-04-2017

Re: Change original mail name

No problem, fingers crossed!

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet