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Change original mail name

HaresEar
Grafter
Posts: 132
Registered: ‎02-10-2013

Change original mail name

Is it possible to change the original email address at the time of set up as I am receiving a lot os spam?

5 REPLIES 5
Gel
Seasoned Pro
Posts: 1,744
Thanks: 183
Fixes: 15
Registered: ‎02-08-2007

Re: Change original mail name

No your @XXXXX.plus.com can't be altered. Have you turned on PN's Spam Blocking features, apart
from running some additional s/ware to tackle spam?
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HaresEar
Grafter
Posts: 132
Registered: ‎02-10-2013

Re: Change original mail name

Yes turned on spam. I have increased the level. I did get an email to say some spam had been quarantined.

Thanks for the reply
Plusnet Help Team
Plusnet Help Team
Posts: 12,032
Thanks: 3,646
Fixes: 593
Registered: ‎21-04-2017

Re: Change original mail name

Hi there.

While we can't change your username or the last part of your e-mail address after the @ symbol as that would be set at @ Username.plus.com, you'll be able to change the first part before the @ here by setting up another mailbox.

Hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
HaresEar
Grafter
Posts: 132
Registered: ‎02-10-2013

Re: Change original mail name

Thanks for that. Hope that stops the annoying spam.
Plusnet Help Team
Plusnet Help Team
Posts: 12,032
Thanks: 3,646
Fixes: 593
Registered: ‎21-04-2017

Re: Change original mail name

No problem, fingers crossed!

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team