Change email account username
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Change email account username
07-11-2010 7:58 AM
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The problem I have is that I would like to change my user name to one that is more understandable / recognized by my email recipients.
With my previous ISP, this was very easily done, but I understand that this may not be possible without canceling the whole account.
I'm having nightmares - how can I resolve this???????
Re: Change email account username
07-11-2010 8:17 AM
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Re: Change email account username
07-11-2010 8:17 AM
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Firstly, Welcome to Plusnet Community Forums, and Plusnet Broadband.
Sadly, there is not an easy way to change your account username, other than to cancel the account and sign up again. What I would suggest, is calling the customer options team, before everything gets ordered and activated, on 0845 140 6002 between 9am and 5:30pm Monday to Friday. They would at least be able to offer some assistance in carrying out this procedure, and advise if any costs are involved.
Other than that, I hope that everything goes well with your orders

Regards,
Matt
Re: Change email account username
07-11-2010 10:00 AM
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Quote The problem I have is that I would like to change my user name to one that is more understandable / recognized by my email recipients.
If the account name change isn't feasible why not get yourself a domain name and use the email forwarding service included with the domain. You can get a .co.uk, .me.uk or .org.uk domain for about £3 a year with included email and web forwarding.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Change email account username
07-11-2010 10:27 AM
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Thanks for the suggestion. Where do I do this, as I've never had anything to do with a domain name before.
IE can this be done through Plusnet - or do I have to look elsewhere? For £3 or so, it may well be a viable alternative if Plusnet cannot change my user name attached to my email.
Re: Change email account username
07-11-2010 1:11 PM
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They are however quite expensive , other companies to look at are
http://www.123-reg.co.uk/
http://www.1an1.co.uk/
http://www.uk-cheapest.co.uk/
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Change email account username
07-11-2010 2:53 PM
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Re: Change email account username
08-11-2010 10:56 AM
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With regards to the username I would agree with previous comments about a domain name. It is well worth the small cost as you will have a simple, easy to remember and write email address which you can take with you if you change ISP at any time.
For a long time I thought that my Force 9 address was a bit unwieldy and am now much better suited with my domain name.
Alternatively (as mentioned) there is Hotmail or you could sign up with GMX/Zoho/Gmail or the like and get all your emails sent to that.
All of these are configurable for POP3.
Re: Change email account username
08-11-2010 2:35 PM
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I have now re-joined with a much more acceptable username. Now a happy bunny!
All's well that ends well!
Re: Change email account username
02-12-2010 8:30 AM
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I was advised by plus net support to set up a plus net pay as you go account (payg) with my preferred username and address and use that for my emails, and it worked fine.....
Until now....
I've just switched to Outlook 2007 and I'm having problems receiving from the payg account. I'm sure that can be resolved though

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