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Cats and dogs blocking emails

Catgut1
Interested
Posts: 1
Registered: ‎28-12-2018

Cats and dogs blocking emails

Hi newbie here, couldn't find answer in FAQs. Being bombarded with spam directed to specific prefixes with my username. So if my name is eg smith how do I block emails with address say dog@smith.plus.com  but still allowing the ones with cat@smith.plus.com  to come through. thank you for any suggestions

 

2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 9,174
Thanks: 4,161
Fixes: 323
Registered: ‎30-06-2016

Re: Cats and dogs blocking emails

Welcome to the forum.

It sounds like 'catchall' is enabled in your email settings. See here for instructions on turning it off. Go to the section on Switching off Catch All. Once that's switched off only mail to your specified addresses will get through https://www.plus.net/help/email-guides/spam-protection-guide/

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OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 64
Registered: ‎09-10-2018

Re: Cats and dogs blocking emails

Hi @Catgut1, thanks for your post and welcome to our Community Forums!

 

We're going to need a little more detail on your account and mailboxes and so we have sent you a ticket accessible here.

 

As far as turning off catchall, this is something we'd certainly recommend.