Cannot send emails from Samsung Galaxy S3
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Cannot send emails from Samsung Galaxy S3
Cannot send emails from Samsung Galaxy S3
26-10-2013 5:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have recently upgraded my phone to a Galaxy S3. I have followed the email set up guide on the website but I cannot send emails. Just says delivery failed.
Emails are being received ok.
I have used the following settings -
smtp.plus.net
security type - none
port 587
require sign in box is ticked
username and password completed
I have also tried relay.plus.net - port 25 but still the same.
Help?
Lisa
Re: Cannot send emails from Samsung Galaxy S3
26-10-2013 7:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Cannot send emails from Samsung Galaxy S3
27-10-2013 9:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Cannot send emails from Samsung Galaxy S3
27-10-2013 9:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Cannot send emails from Samsung Galaxy S3
27-10-2013 1:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
SMTP server relay.force9.net
Security None
Port 587
Require Sign-in ticked
Username my username
Password my password
After a firmware upgrade my settings became corrupt and I could not send via my provider T-Mobile.
Sending via my Wi-Fi was ok.
Reset settings to the above and it now all works.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Cannot send emails from Samsung Galaxy S3
27-10-2013 2:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Cannot send emails from Samsung Galaxy S3
27-10-2013 2:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Looking at the Help and Support Android email setup from a Plusnet account......SMTP server: smtp.plus.net or relay.plus.net (either will work)
I didn't think smtp.realm.net would work.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Cannot send emails from Samsung Galaxy S3
27-10-2013 2:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Cannot send emails from Samsung Galaxy S3
27-10-2013 3:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Cannot send emails from Samsung Galaxy S3
27-10-2013 3:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Cannot send emails from Samsung Galaxy S3
27-10-2013 6:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Any other suggestions?
Re: Cannot send emails from Samsung Galaxy S3
27-10-2013 7:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Cannot send emails from Samsung Galaxy S3
29-10-2013 5:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The standard Android email client is not helpful, just telling me that my user name or password are incorrect (not true). However I also tried the K-9 mail app and this gave more information "Cannot connect to server. Negative SMTP reply: 535 authentication rejected as source IP has a poor reputation".
Can anyone advise what this means and whether the problem is with PlusNet or Vodafone/Ovivo?
Re: Cannot send emails from Samsung Galaxy S3
29-10-2013 6:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Cannot send emails from Samsung Galaxy S3
29-10-2013 7:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: lisa79 Checked username and password - both correct.
Any other suggestions?
Can you receive e-mails without any problems?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Cannot send emails from Samsung Galaxy S3