Cannot get my email working, please help!
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Cannot get my email working, please help!
17-09-2010 6:04 PM
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I'm a new customer, I have created my first mailbox, which shows as 'default', I did this about 4 hours ago, but cannot get it to work in Outlook 2007, and am still unable to loginto webmail. I cannot work out what I am doing wrong, any help would be appreciated,
regards
KMW
Re: Cannot get my email working, please help!
17-09-2010 6:05 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Cannot get my email working, please help!
17-09-2010 6:38 PM
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KMW
Re: Cannot get my email working, please help!
17-09-2010 6:39 PM
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KMW
Re: Cannot get my email working, please help!
17-09-2010 6:48 PM
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Thanks again,
KMW
Re: Cannot get my email working, please help!
17-09-2010 6:49 PM
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If you did something that end, thank you very much!
KMW
Re: Cannot get my email working, please help!
17-09-2010 7:04 PM
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Quote Yes, I have tried sending an email frmo an unrelated account, but it's irrelevant
Its not irrelevant, its strange I agree but I'll try to explain. The mail account is only fully created once an email is sent to the default mailbox. If, as normally, during the signup you create a new PlusNet email address to be used then the signup process will automatically send email to that account and it will be created. If you use an existing email address during signup and create your PlusNet one later then you need to send an email to it ( and wait a little while) to ensure the mail account is properly created. ( Hence Strat's post ).
Hope that explains things a bit.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Cannot get my email working, please help!
17-09-2010 7:16 PM
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KMW
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