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Cannot delete Inbox messages in Webmail or Email client

jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Cannot delete Inbox messages in Webmail or Email client

@Strat Have you tried doing a compact?

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
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Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Cannot delete Inbox messages in Webmail or Email client

Yes I have @jelv
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
maranello
Pro
Posts: 1,267
Thanks: 200
Fixes: 2
Registered: ‎11-01-2008

Re: Cannot delete Inbox messages in Webmail or Email client

Is there a fix for this? I've been getting similar problems using email client on Android tablet

My other car isn't a Ferrari
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Cannot delete Inbox messages in Webmail or Email client

Just so I'm clear,

 

We've seen the problem clear up for some people but not all people?

 

I'm not convinced this is related to the change we rolled back last week right now based on the timings.

Kelly Dorset
Ex-Broadband Service Manager
maranello
Pro
Posts: 1,267
Thanks: 200
Fixes: 2
Registered: ‎11-01-2008

Re: Cannot delete Inbox messages in Webmail or Email client

I've been having the problem since it was first reported last week, but I never reported it personally as I thought it was a global fix not user specific

My other car isn't a Ferrari